Auto Repair in Burlington, WA

“Grant was a lifesaver when we were getting bounced around from shop to shop by our insurance company. There was a couple hiccups diagnosing and fixing all the issues in one trip but they fit us in their schedule to make it right. Definitely worth the drive from Oak Harbor for great customer service and value!”

“Great team of people. Minor fender bender in area making my truck a non driver. They were able to repair my fender enough so I could drive it home. They were very responsive and professional, I highly recommend them!!”

“We recently bought a new CR-V from Honda of Burlington. It was a very pleasant experience. Dax Moon was our salesperson, made it easy every step of the way. Got us good value for our trade-in.The service department is one of the best I have come across in (40) years of owning Hondas.Highly recommend Honda of Burlington.”

“When I sprung a leak in my Honda CRV exhaust system I asked Honda of Bellingham to give me an estimate while they had my car up on the lift for some recall work.They texted me an estimate for $8,100! Huh?? ??! I told the counter guy there was no way I would/could pay that and he chuckled and agreed it was a massively stupid quote. I'm not sure why they would even send it then, it seems really predatory.I looked for a good exhaust repair shop in Bellingham and finally one garage (thank you Joe's Automotive) suggested Ben Richards fabrication in Burlington. I called ahead and roared down the I-5 on Thursday afternoon for an estimate. Amber at the desk, the wife of Forest (one of the owners) was very nice and I had barely settled in to wait when Forest walked in and told me he had already looked underneath the car and had diagnosed the problem. Two flanges had rusted out and his solution was to simply cut them out and weld in a connector pipe.Forest said "it will take me about 1/2 an hour, I can have you in and out for under $100!" No hedging, no upsell. Tell me the last time you took your car to any automotive shop and got away for less than 100 bucks? Doesn't happen unless You're getting an oil change. It gets even better.He asked when I needed my car. I told him I was driving to Vancouver on Monday afternoon. Without a moment's hesitation he offered to squeeze me in the following day even though the shop is officially closed on Fridays! I told him Monday a.m. would be more than fair and Amber scheduled me in.Long story short, I arrived on Monday and about an hour later I was on the road, my exhaust totally fixed and whisper quiet. The total including taxes was $90, $8,000 less than the outrageous, almost comical Honda of Bellingham quote.For the short time I was in the waiting area of the office I observed Forest and Amber's interaction with their customers. They didn't talk down to people, and really worked hard to meet their customer's needs in terms of scheduling and repair options available.When you see all the cars parked in the lot you assume they must be booked out weeks in advance, yet somehow they were able to take care of their customers in a timely (and highly cost effective) manner.If you are within driving distance of Burlington WA and you need exhaust work done, THIS is the place to go. I am so happy to have found an independent repair shop that does excellent work and puts customer satisfaction first. Thank you Forest and Amber, you have a loyal customer for life. ?”

“Went to this place after I found out whatcom radiator had closed down. The shop was clean and the equipment was state of the art and appeared well maintained.The man I spoke with seemed to really know his stuff. He immediately knew what the radiator was for. He gave me a breakdown on options for repair comparing cost with warranty and construction methods and materials.I'll definitely be bringing any future repairs here.”

“I love the people that work in the service department. They are so friendly and welcoming. It's so easy to drop the car off for service. They really make it a pleasure!”

“I had an excellent stress-free experience from start to finish. I stopped by with my wife and started to look at the 4Runner selection and Ed Mayfield greeted us in the lot. Ed was a breath of fresh air as I was expecting a high-pressure salesman and he was nothing like that. He had extensive knowledge on the 4Runners and was very helpful in explaining the differences between each model. We told him we were going to come back the next day to make the purchase and he didn’t try to hold us hostage like some dealerships will do the moment you try to leave without a purchase. I came back the next day and met with Ed for a test drive in a 2023 4Runner Limited and that sealed the deal. From there Keith Mayernik walked us through the financing side of things and made the whole process smooth. Ed and Keith were extremely friendly, professional and knowledgeable and I would recommend them to anyone looking to made a new car purchase.”

“Owner is very trustworthy & reasonably priced. I thought I needed a new transmission, but turns out, the owner drove my car to find the issues. I appreciated him taking the time. All I needed was transmission fluid”

“Caliber did an excellent job in repairing my car . I was very happy with the customer service and care I received too. Rhianna was especially helpful. And the regular updates from Mark were much appreciated. I will definitely use them again for any future repair need.”

“Long story short. Les Swab inspected my brakes and said both of my rear struts were leaking and needed replacement (1k service). I was past the warrenty marker for my new Mazda, but I contacted this dealer to have a second opinion--they told me I could come in today, for free and they would look at.Mechanic (Justin) was just awesome. My struts showed no leaking and he walked me around my car, and gave me details about everything.I normally steer away from dealers, as they always seem to price gouge and their service technicans always seem to be, 'trainees.' But Justin was really helpful and awesome and saved me a bunch of money.Oddly, even though this dealership is outta the way from my home, I will be taking my car back here for servicing in the future.”

“We were researching the Pathfinder and another brand, and we were not yet ready to buy. Jonathan at Nissan was extremely helpful any time I had questions and never once pressured me. The other brand had a manager that was very off putting, which made the decision to go with Nissan even easier.We recently purchased the 2024 Pathfinder and I hate to say this, as it’s never been pleasant before, but it was an amazing buying experience! There was only one car in the state that matched the colors we wanted and they traded for it before we even signed anything or put down a deposit, so that we could be comfortable with the purchase. Jonathan was happy and fun during all of the ‘negotiations’ and has continued to help us after the sale.I would give Jonathan more stars if I could as it was the first car buying experience I’ve ever enjoyed. Highly recommend them and we will be buying from him again!”

“Looking at purchasing a brand new R3 here soon, and went in for a bit to check it out. The team was extremely friendly and helpful - Anna, at the front desk, dug out the R3 for me from like 3 lines of bikes, so that I could get a chance to sit on it. Jose answered a ton of questions about them, stocking, pricing, and whether an R3 is a good fit VS. say a 400D. Later that same visit, Conrad gave me some great recommendations on Helmet brands, helped me understand different fits and sizes, and even let me check out his personal helmet so I'd understand the quality in Shoei helmets. Overall, a great visit, and I'll definitely be buying from these guys. Thanks!”

“We are on our 4th Mazda from Burlington, Dwayne Lane’s Skagit Mazda. We love Luke, he is awesome and has been involved with selling us each car. In fact I had my Mazda CX-7 for 14 years and called my car Luke! Skagit Mazda emailed us a video inspection of our car when we had it in this week and that was very interesting and informative. I hope they continue to do this. We always have our oil changed at the dealership, and no matter what is being done they wash and vacuum the car at each visit. The staff are very friendly and helpful. We highly recommend this dealership.”

“Every part of my experience here was fantastic. Fast, efficient, clean, knowledgeable, fair, communicative, and very friendly. Even the coffee was tasty. I can’t think of a single improvement.”

“Was having issues with my audi and Andrew was able to help me immediately! Super friendly and resourceful environment! Couldn’t recommend anyone better!Services: General repairs & maintenance”

“I had my car towed here when I burned out the clutch on the freeway.I would highly recommend that you make an appointment and get your car checked before it breaks down, but I hadn't had any maintenance done other than oil changes and tires replaced.Dan, the owner, and Shawn, the mechanic, are highly knowledgeable and experienced. While it did take some time (as other cars from people with appointments were ahead of me, as well as supply chain issues in getting parts) but they don't want to give your car back only for another problem to come up. The engine had to be pulled and they found a lot of issues, and fixed everything.My 1998 Subaru is fun to drive again!Services: General repairs & maintenance”

“I called the Dealership to ask about their inventory and see if they had the car my partner and I had in mind.Mark Bos picked up the phone and answered all of my questions about the vehicle and sent us the pictures of the car so we can see more photos other than the ones on their website.We drove from Bellevue to Burlington to take a look at the car. Mark was absolutely knowledgeable about the company's vehicles and taught us so much about this brand.His energy and enthusiastic personality made us feel comfortable and even more confident about the car we wanted to get and we happily purchased it right away.If you are looking for a Volkswagen but not sure what is right for you, call the store and have Mark tell you about the options and cons and pros of the vehicle.We were truly lucky to be able to meet you and have your guidance.Once again we thank you so much Mark for an amazing experience we had with you and the time you spent to make sure we are happy with our purchase.”

“If I could 6 stars I would. My 08 Sienna had a healthy power steering leak out of rack and pinion and the PS pump. I had planned a trip out of town for the Labor Day weekend, found out Wed prior of the leak. Arranged w Les Schwab to have work done, they balked, called Jon Evans on Thursday, they took care of the repair, new pump, new OEM reman rack, aligned, and air filter for less than the independent quotes. That is not a normal scenario. Van drives great, no more leaks, and OEM parts, fluids, and service. By far the best dealership service experience I have ever had, Jon and the team saved my Labor Day weekend! Thanks Jon and Team!”

“Update: I've just received my vehicle back from having the front motor and a battery cell replaced under warranty. They fixed their mistake and refinished my wheels at no charge. They took care of other things for me as well and I'm really grateful. The repair was a big one and we estimated it would be a few months for the parts to arrive but they got it done within a month! That was a good surprise. For those who are iffy about giving them another chance, don't think too hard. Just do it.”

“Oil Change and Tire Rotation for the first time at Dwayne Lane's. We had a great experience at Dwayne Lane's. Very professional staff and attentive to keeping customer updated. Will definitely be back again!”

“Raul from Finance is something else! When I purchased my car, he made it quick and painless. Due to unfortunate events my car got totaled and I called to get my documents email and again, Raul from Finance emailed me all the documents I needed. Thank you!”

“I ordered a Brand new vehicle that was supposed to be here in December 2023 Chris Chiba my sales man called to let me know that it will be here earlier which was awesome. Drove up to Foothills to start the buying process which was smooth and hassle free on their part. I've read some reviews about this place and it seems bad However, for me personally the car buying process from start to finish was a NO pressure and ALL about TRANSPARENCY . I 100% would recommend buying again from them. If anyone thinks about buying a vehicle from them I'd recommend seeing Chris Chiba(salesman). He understands the value of a dollar and will try his best to get you a good deal!”

“I was broken down and stuck at a state park frantically looking for help. They were booked weeks out but took the time to listen to my problem and gave me a workaround using my jumper cable to pull in my slide and bring in levelers.Once I could move to a plugin he continued returning texts and I was able to get repaired within the week.”

“We took our 16 year old Suburban to have significant, but cosmetic, damage repaired. Ernesto did a beautiful job. The paint matched perfectly and was well done. The price was very, very reasonable. He even ordered a used replacement tail light to replace our damaged one. That saved us money and matched our other tail light perfectly. Ernesto was very pleasant to deal with. You have to contact him via cell phone, which sometimes involves phone tag, but that is a minor inconvenience. Excellent work, good to deal with and great value. We highly recommend him and his work.Services: Painting”

“Steve and all the staff at KarMart were right on top of things regarding my Jeeps maintenance and looked into another concern I had not scheduled my visit for while there, not making me return for a separate visit. Steve was exceptionally personable and pleasant. Will enjoy having l my maintenance done at this service department every time!”

“I had a great car buying experience at Skagit Hyundai. Our salesman, Ian, was very friendly and knowledgeable. He had the car ready to go upon our arrival and answered all our questions without being too forward. Sarah in the finance department was very kind and communicative too.”

“We had a great experience from our first request for information through the sale. Rubi was knowledgeable, responsive, and a pleasure to work with. She shared a ton of useful information at every stage and then gave us space to make our own decision. I highly recommend her to anyone who wants the buying process to be stress free.”

“My fiance and I are so happy with our new Kia! It was my first time working with a dealership, Dan and Carlos were so patient and helpful to work with us to find the right fit. We appreciate you both!!”