FedEx Ship Center in Burlington, WA is a convenient location for packing supplies, boxes, and FedEx shipping services. Customers can have their FedEx shipments held for pickup or schedule residential deliveries through FedEx Delivery Manager. The center offers cost-effective expedited, standard, and economy shipping options, with FedEx Ground being faster to more locations than UPS Ground. The staff at FedEx Ship Center are praised for their exceptional customer service. Employees like Michael, the friendly and reliable FedEx driver, and Lori, who went the extra mile to ensure a critical package was delivered on time, have earned the center high praise from satisfied customers. The team is described as professional, quick, and appropriately gentle when handling delicate shipments, such as live animals. Despite occasional logistics issues beyond the center's control, the staff is commended for their responsiveness and willingness to resolve problems. Customers appreciate the short hold times when contacting FedEx and the immediate assistance provided at the location, even just before closing. Overall, FedEx Ship Center in Burlington, WA is a reliable and customer-focused shipping hub, offering a range of services and a dedicated team committed to providing excellent service.
They refuse to deliver my package. It's been in skagit for 5 days and won't deliver my package. They've been 2 blocks away from my delivery address and still refuse to deliver it. Absolutely terrible service.
February 2026
Automated system AND website are useless. Trying to get ahold of a human is impossible. Switching to UPS & USPS Thanks for leaving my packages since you refused to call me when they were showing up. It’s not the reps; this is the FedEx company. What? You’re not making enough money? 😠
November 2025
The staff was very polite and helpful . And I enjoyed the fast attentive service and the Manager was Super Cool!
