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November 2023 by Olas Y
Not very accommodating. Clearly in the business of selling more electronics and not servicing them.
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November 2023 by Jack Douglas
Phone experience sucks
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August 2023 by Monte Levaque
Tired of being off shored to India etc for Geek help. Resolved my issues with local provider even as I have Geek Squad benefits. Shame on you Best Buy !!!!!!!!!!!
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February 2023 by Michael Londino
After spending 2 hours on the call line for a broken backlight repair and getting disconnected, I get told to go into the store to set up the appointment. I walk into the store and get told that I have to book appointments through the phone and he won't talk to me since he's too busy. Great customer service!
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November 2022 by Hunter Williams
Want to give a higher review but the woman on the phone was Snappy because I was taking too long to find out what type of phone I had
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December 2021 by Ed Merrell
Tech was able to resolve the issue quickly and professionally
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September 2021 by Jolene Sam
Didn't have an appointment so had to return once I had . Wasn't much help on my issue the 1st visit. 2nd visit was helpful
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June 2020 by Mary Bradburn
My iPhone was experiencing a known issue that Apple had warned customers about and I took my phone to Geek Squad hoping they could fix it. 4 hours later, we found out it could not be fixed and Apple demanded it be sent in for a week before I could get a replacement. Geek Squad went above and beyond to try everything to fix the issue for me. They provided amazing customer service, and kept me updated through the whole process. I ended up having to buy a new phone, but no fault on Geek Squad. Will be returning if I have any other electronic device issues, despite the 45 minute drive.
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June 2020 by Debbie Weis
Cute guy helped me. Smart too.?
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October 2017 by AMoral Sins
Pc New Horizons is way better. They really suck. They are no help at all
