“The Les Schwab staff, particularly Ryan, are wonderfully kind and helpful.
We stopped in for assistance with a non- standard Les Schwab problem: my sister's wheelchair van needed a ramp motor reset after the battery was replaced.
My sister is coming home after 6 weeks in hospitals, and needed the van for her transport.
Ryan came out, looked at the operator's manual for the ramp, and in very short order found the controller with everything that was needed (override, reset, etc).
The relief for having it functional again was tremendous and I swear, Ryan had it figured out in 15-20 minutes ( maybe less!)
I cannot overstate how much this meant to us and how very grateful I am that Ryan was willing to try and help!”
“I'm new to the area and was referred by a friend to Gateway. I found the employees friendly and professional. Besides sending a detailed breakdown of the estimated cost for approval, they offered to answer any questions or explain any of the services. I am extremely happy with the service I received!”
“Everyone here was an absolute joy to work with. I had been through the wringer after getting a flat on my rental car, waiting on hold for hours with the roadside of the rental company, and then never getting help. I got here very tired and frustrated, and not only did they take my car in immediately when they were clearly busy, they were able to fix the flat tire quickly and free of charge. Turned my whole day around, genuinely the best repair shop I’ve ever had the pleasure of visiting.”
“You know how in the commercials they show the Les Schwab guy running to greet you? I've never had that happen until I went to this location. They are friendly and communicative, and really listen to you and any concerns you have about your car. I've found the service to be speedy and thorough.”
“I drove up and was able to get in
for an oil change fairly quickly. They were very friendly and let me know what else I might need done at my next visit. Looking forward to using them again.”