“Overall, it's a pretty solid bank. I do have my incidents here and there about awkward interactions or a mistake. But overall, many of the people are nice, and they do possess the knowledge to help run the bank. The people are able to accurately pull up information (as long as you have accurate information). This bank is also consistent with letters or information that you need to receive.
Their investing options are alright. Sometimes, they have special certificates that allow you to get a slightly higher APY in maybe less time, too. It's like maybe 11 months instead of 12. Rules do apply for this, though.”
“Glam was fantastic!! She took care of all my account needs in a professional and friendly fashion. I opened an account, received my new VISA card and got my documents notarized. Very effective one stop shopping. I even did some grocery shopping since I was already there and had plenty of time left. Kudos to all the TwinStar customers care specialists. Promote now. Kindness is never wasted.”