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“Was waiting for my mobile order at Walmart, called right when I pulled in, and was the only vehicle waiting. The woman who answered the phone misheard the spelling of the name several times, kept telling me she could not find my order, argued with me and eventually handed the phone off to another employee, who immediately found the order and got it sent out to me to be loaded. The whole thing took about 15 minutes longer than it should have, and I didn't like the attitude I was given due to her incompetence.
However, I am grateful for the little time it took once the other employee took over, so I imagine the initial worker I spoke to may have been in training or something.
Will continue using mobile order and pick up through the Walmart app, by far more convenient than going inside!”
6AM - 11PM
1601 NW Louisiana Ave, Chehalis
Department Stores
“This is one of the best Walmarts I have been to. They have fresh fruits, a spacious space, customers were calm compared to other Walmarts I have been to, and the staff is super friendly. I found my Maltas drink cheap. We didn't need to wait to pay because cashiers are making sure to call you if they are available, but take your time. So nice, everyone, thank you!”
“This is one of the best Walmarts I have been to. They have fresh fruits, a spacious space, customers were calm compared to other Walmarts I have been to, and the staff is super friendly. I found my Maltas drink cheap. We didn't need to wait to pay because cashiers are making sure to call you if they are available, but take your time. So nice, everyone, thank you!”
Department Stores
Department Stores
Department Stores
“I was at the store for over a hour trying to solve a problem with customer solutions on the phone. Shannon let me use the store phone because my call kept dropping, she brought me a cart so I didn't have to carry my baby the whole time, she distracted him so I could handle my phone call with customer solutions, she even bought my baby a toy and gave me dog a treat. Shannon you are my superhero and your customer service was outstanding, me and my baby look forward to seeing you again”