Verizon's authorized retailer, Victra, in Chehalis, WA, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's helpful staff, who have assisted them with setting up new lines, resolving issues with existing lines, and finding the right devices and plans. The store has also been commended for its willingness to resolve any issues, such as replacing screen protectors at no additional cost. Overall, Victra is described as the "best place ever" for Verizon phones and cell phones, with great deals and a positive customer experience.
Was in a hurry. I was able to get a new phone in and out and was also able to pick up couple accessories for phone to.was a great experience. Thank you,Verizon wireless.
March 2026
Jerilyn and Darren were so helpful and pleasant and kind and we’re in our 80s and we understood so well. They were a blessing in our lives today. Great employees!
March 2026
I love the people working at this store but the wait can sometimes be an hour or more when they are busy THIS STORE NEEDS A COUCH. The stools are high, without arm rests, no padding, and not appropriate for a disabled person to wait long.
