Papé Machinery Agriculture & Turf is known for its good service and knowledgeable staff. Customers appreciate the amazing customer service, especially from the service team, who provide helpful assistance despite challenges with John Deere's updates. The parts desk staff is praised for their expertise in everything related to John Deere equipment, ensuring that customers get the right parts and support for repairs. Many customers enjoy the fast, friendly service, particularly in sales, where staff explain different models and functions clearly. They also appreciate the extra time given for understanding parts installations. However, there are mixed feelings about the repair services, with one customer expressing dissatisfaction. Overall, Papé Machinery Agriculture & Turf is recognized for its commitment to customer care and support in the agriculture and turf equipment sector.
Will always give me info when I call them and will get my equipment in and get it working
July 2024
Fantastic in and out experience. Parts in stock and fuzz free experience. Couldn't ask for more.
May 2024
Fast, Knowledgeable, and friendly service. Ryan from the sales team explained the mowers' different models and functions. After I selected the model that best fit my needs, I was out the door in less than 30 minutes.
