Banner Bank, established in 1890, is dedicated to providing top-notch financial services across the West. The bank operates with a strong commitment to its motto, "Do the right thing," reflecting its focus on customer care and employee integrity. Located in Walla Walla, Washington, with branches in Washington, Oregon, Idaho, and California, Banner Bank has built a reputation for friendly and attentive service. Customers consistently praise the staff for their kindness and helpfulness. Many have highlighted specific employees, such as Heidi Matson and Crystal, who are known for their personalized service and warm greetings. The environment at Banner Bank is described as comfortable, especially after a recent remodel, and clients appreciate small touches like fresh coffee and treats at the drive-thru. Overall, Banner Bank is seen as a welcoming community hub where customers feel valued and supported in their banking needs.
I love banking here! I have had positive experiences with Banner at all levels, online, via phone and several branches. The manager and staff at the Cheney branch have been especially helpful to me in my private and business banking. I recommend them frequently.
June 2025
I saw the big beautiful American flag up.. for a minute . Now it's gone , what a shame 🇺🇸🇺🇲🇺🇸🇺🇲🇺🇸🇺🇲 you should put it back up ,... Your location is the center point of the community 🙌💯
June 2025
The staff make this bank such a great place to be! Couldn’t be happier with my local Banner branch. Thank you everyone for all the help over the years!
