Banner Bank has been a trusted financial services provider since 1890, with a commitment to doing the right thing for its clients. Located in Walla Walla, Washington, and serving areas in Washington, Oregon, Idaho, and California, the bank is known for its friendly and helpful staff. Customers appreciate the personal touch, with employees like branch manager Kathleen Kantrud and staff member Tom receiving praise for their kindness and support. Many clients feel a sense of community, as the staff remembers their preferences and ensures they have all necessary information. While the majority of reviews highlight top-notch service and a family-like atmosphere, one concern was raised about fees related to card replacements after unauthorized online access. Overall, Banner Bank is recognized for its dedication to customer satisfaction and reliable service.
Great friendly fast service reliable and convenient
November 2025
Steer clear of the middle-aged blond female. ... Silently hostile.
July 2025
I would like to give a shout out to branch manager Kathleen Kantrud. She has been wonderfully helpful since she arrived, and so kind and thoughtful of any situation I ask her about. She's great!!!
