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January 2024 by Donna Mason
Very helpful and knowledgeable & friendly. Needs a new slogan in advertising across the nation. But it is a catchy tune.
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December 2023 by Heidi Matson
Trevor and the rest of the team at the Cheney store are amazing. Any time I have an issue with my car, they check the codes for me and give me an idea of what needs done, what parts I need, and any tips or tricks they've learned about getting the job done. This is my go to place for all my vehicle repairs. Stellar customer service, always above and beyond!
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October 2023 by Sam
The employees at the Cheney Oreilly always give the best customer service! I went in last week to get a check engine light code read, and Garrett who was working helped me out. He gave me full detail of what was going on with my car and what I should do next, his advice was very helpful. Thanks again for going above and beyond.
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October 2023 by Danielle
Outstanding business. They have great products, huge selections, great prices, extremely convenient, tons of parking, upbeat atmosphere, clean establishment, and knowledgeable and kind employees! Trevor was absolutely amazing. He not only personally helped me tremendously but I watched him go over and beyond for other customers as well while I was there. He definitely put in effort and showed that he cares about the customers and their experience. Top tier service. He answered any and all questions I had, he knew exactly where things went/what tools and equipment I needed to fix my car issue and how to do it. He was extremely knowledgeable and a very hard worker.
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October 2023 by Eric Boggan
If you're looking for knowledgeable automotive parts staff, you won't find it at Cheney, WA O'Reilly Auto Parts. Not one, but two parts counter staff told my kid that her 2003 Camry did not have a fuel filter. Even after she showed them reputable auto repair web sites confirming the presence of a fuel filter and the type, model number, and location, they still insisted it did not exist. Their reasoning was, and I quote, "I don't see one, so it doesn't have one." By the way, it's under the air filter canister.This is just embarrassing. They treated my kid like she was an ignorant little girl and we will never purchase anything from O'Reilly Auto Parts again.
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September 2023 by Joel Marr
Our car broke down outside Cheney, and we were able to make it to the O'Reilly Auto Parts.Trevor helped us identify the problem and come up with a solution. He went above and beyond to give us the help we needed. Thanks, Trevor!
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September 2023 by Jeremy Warden
Great store Best deals on parts in CheneyThese guys will take care of you
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July 2023 by Shawn Ricketson
I maintain 4 vehicles, so I'm a regular at O'Reilly Auto. My son's Toyota was showing symptoms of a weak battery....Kevin came out, tested the alternator and battery.......simple battery replacement...problem solved. However, shortly thereafter, the starter failed. I bemoaned i was going out of town the next day but Kevin assured me this was well within his expertise and even offered to help me replace it at the store. He grabbed his tools and off we went to work. I was thoroughly impressed not only with his mechanical ability but also with customer service demeanor. O'Reilly...you have a very capable and valuable employee....which are hard to come by. Kevin, again, Thank you..and thank you Daisy for allowing him the time to assist me.Customer since 2009...and many years to come.07 Chevy Silverado06 Toyota Matrix02 Dodge Grand Caravan09 Honda AccordO'Reilly Auto Parts keeps'em running!!
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May 2023 by Sarah Stephens
Good little store to get your basic automotive needs.
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May 2023 by Travis Wical
Rob was super helpful and was able to answer literally any question I had about fixing up my Mustang. O’Reillys in Cheney has been awesome!
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January 2023 by LINDA Rae ALVARADO
A staff person installed my new headlight. I have arthritis in both hands and can't install them anymore.
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November 2022 by Mne of the state
Always helpful and honest about anything to do with my truck, boat, etc.. They even help us to try to locate parts for my friends 1967 Johnson outboard. When they didn't/couldn't find anything about it in their database, the guy who was helping us looked on ebay and a couple other sites. Full service all the way around.
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October 2022 by Vasilis Pantelidis
Is the first oreillys store I have been and don't allow you to work on your vehicle....so I took my business to Spokane...is to bad that we can't support our local community.
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September 2022 by Jaxson O.
Amazing service and had everything i needed! Highly Recommend, they have very knowledgeable staff and know what they are talking about!
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September 2022 by Roger Buck
Couldn't diagnose why check engine light is on. Simple job to do but didn't have proper plug for older vehicle.
