The O'Reilly Auto Parts store in Cheney provides excellent and stellar customer service. The team is very helpful, knowledgeable, friendly, kind, and patient. Staff members go above and beyond, offering services like checking and clearing dash codes, testing check engine lights, and providing tips for repairs. They help customers understand what parts are needed and make them feel safe and not embarrassed to ask for help. The store carries the necessary parts, tools, and accessories and offers services including free battery testing, wiper blade installation, and a free Loaner Tool program. This location is a go-to place for vehicle repairs, with consistently amazing and appreciated service.
I went in right before close and they did there best to try and help me out.
October 2025
Purchased a new battery for our 4Runner at a great price but better than that was the service. The battery was installed within 10 minutes. Thank you Rob! We can always trust this Cheney location to deliver excellent customer service.
August 2025
Very need place Guys very helpful 🙂 But sometimes I think they can do better:)
