The O'Reilly Auto Parts store in Cheney provides excellent and stellar customer service. The team is very helpful, knowledgeable, friendly, kind, and patient. Staff members go above and beyond, offering services like checking and clearing dash codes, testing check engine lights, and providing tips for repairs. They help customers understand what parts are needed and make them feel safe and not embarrassed to ask for help. The store carries the necessary parts, tools, and accessories and offers services including free battery testing, wiper blade installation, and a free Loaner Tool program. This location is a go-to place for vehicle repairs, with consistently amazing and appreciated service.
This is one of the best O'Reilly's stores in the entire company. Helpful and knowledgeable staff. Well stocked and clean. Will stop here again. The loaner tool program is on point.
August 2026
I needed to recycle some used motor oil. O'Reilly's did just that for me. Brought in 10 gallons from changing the oil in my diesel. They emptied it and returned my containers. I had to fill out name and address, most likely for big brother.
August 2026
We came in to have our battery tested. Noah helped us. He was super friendly, even offered to swap the battery for us and offered to let us sit in the AC. Such a great employee. He went above and beyond! Give that guy a raise! 👏 Thanks Noah!! You ROCK! Will definitely be back!
