Verizon in College Place offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or order online for convenient pickup, free 2-day shipping, express lockers, or same-day delivery where available. The store staff are generally helpful and friendly, providing good customer service and assistance with phone purchases and transfers. One customer appreciated the helpfulness of staff member Andrew during a transfer, while another praised the helpfulness and understanding staff, especially when waiting with children. A visitor noted a positive experience with a young lady who helped with a new phone purchase, though some reviews mention past frustrations with billing and customer service, such as a complicated bill payment process at the call center. Overall, the store’s customer service is highly regarded, making it a reliable place for phone needs in the Walla Walla valley.
A great cell phone store with wonderful and helpful customer service. Staff can resolve virus issues, review phone plans. The also offer online streaming services.
March 2026
Jairod Collins was absolutely awesome and got us 2 bundles, and spotted us 5 dollars with our bill. He’s a really awesome guy.
November 2025
Awesome service thank you Michael Rossi, Andy, Jesus and Joel you guys are the Best!!
