Mattress Firm Covington is committed to helping customers achieve their best sleep every night. The store features knowledgeable Sleep Experts® who undergo extensive training to provide personalized solutions, including mattresses, bedding, and accessories. They offer a wide selection of top brands such as Sealy, Tempur-Pedic, Serta, and Sleepys, all at great value. Customers praise the staff for their friendliness, professionalism, and expertise. Sales associates like Colin and Josiah take the time to understand individual needs, whether it's addressing back pain or finding the right mattress within a limited budget. They patiently answer questions, demonstrate different mattress types and adjustable bed frames, and guide customers through the selection process. The store also provides helpful advice on pillows and sleep accessories, with staff like Chelsea offering knowledgeable recommendations tailored to different sleeping positions and preferences. Many customers describe their shopping experience as seamless, comfortable, and efficient, often making decisions quickly thanks to the attentive service and clear explanations. Overall, Mattress Firm Covington offers a positive, customer-focused environment dedicated to helping each person find the perfect sleep solution.
Great customer service. Thomas was great to work with. He answered all of our questions and got us set up with the best mattress we’ve ever had.
November 2025
Thomas was great told him my budget and it was a return and he worked with me to get me a new mattress and helped out a lot with it. I recommend Thomas.
November 2025
My son went in on Friday looking for a mattress and box spring. Sonny took the time to walk him around and show him different options with pricing. Today, my son and I went up there and purchased his top pick! Sonny was amazing, And the process is quick and easy! A huge shout out to Sonny! Thank you
