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March 2024 by Brittany Mathenia
Really knowledgeable and actually cared about us and our situation
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January 2024 by Cristy Mcneely
Service is good, price is expensive.
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December 2023 by Joshua
Brandi is amazing! She is so helpful, what a great human bieng! Helped me with a bunch of confusing stuff I didn't understand.. she is AMAZING! THANK YOU!
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June 2023 by Jaden Blayze
Great staff n people. The first person I went to (in store) forgot to file my taxes. But the second time I went in it got filled quickly. Got much more back than what I thought I could've got also.
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May 2022 by Gordy Nelson
I had hr block file my taxes for 2019, I was told I would get a check in the mail 2 to 3 weeks , so I paid them 180.00 $ to file. It's been a month a d a half so I talked to associate and was told 3 to 5 months. THAT IS HOW LONG IT WOULD HAVE TAKEN IF I FILED THEM MY SELF! I then was told that I was a liar and there is nothing they could do! I will never use hr block again.
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May 2022 by Dyllen Murphy
The lady who helped me was nice and helpful
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April 2022 by Kelsey Diaz-Pacheco
Have been using HR Block for years. This location for 3 years now and this year we have had utterly terrible service. Tax professional" was rude, told us "you can go somewhere else" when we asked "why do we use you guys if you aren't able to help us with our questions and issues" our taxes from last year are lost somewhere at the IRS, it's been a complete year, I have been the one contacting said tax professional to find out what is going on and I am always met with answers of "their phone lines are down", "I don't know, I haven't heard anything", "I did my part and sent in the papers we are waiting for them to respond". I had to ask if there is an advocacy number I can try call and was told "yeah but there are just going to tell you the same thing they told me" and a year later she just now had us fill out a paper that could possible track our missing money. Needless to say we left our appointment extremely agitated and will be taking our business elsewhere to file this year. Completely unprofessional, rude and not helpful. I'm glad I paid $400 to file and have "peace of mind" yet I am the one doing the work.
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April 2022 by Stacy Lucas
Victoria was wonderful. She explains every step. She is extremely knowledgeable.
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April 2022 by NW Cryobank
I've had good experiences in the past few years.
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March 2022 by Patty K
Ms. Micone is professional, knowledgeable and engaging. Her explanations of the T/R were clear and concise and assuring.
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March 2022 by tommybee41
From the time I walked through the door until I paid for the work done, I (and other customers) was met and treated with a friendly respect. All work and all questions were friendly explained.
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February 2022 by Casey Taylor
The professional was very rude. She seemed to be very disgruntled about everything I said. I felt like I was a burden and whereas the previous years, I enjoyed the professional my wife and I had. We will most likely not be returning to that location for our taxes next year.
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June 2021 by Leneya L.
Victoria was super helpful on the phone today. After calling multiple H&R Block locations, she not only answered right away but communicated well, had wonderful customer service skills and got the info emailed to me that I needed from a previous tax file. Thank you so much, Victoria! Your service was very refreshing today!
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April 2021 by Brad Girouard
This company is very unprofessional do your research before using this company the banks are overseas
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April 2021 by Corrie Johnson
Vicky Micone and her staff went above and beyond to help us resolve a tax issue that has lasted 6 years!!!
