8:15AM - 4:30PM
1313 Thompson Cir, DuPont
Post Offices
2:30 - 5PM 10AM - 1:30PM
1610 Lafayette St, Steilacoom
Post Offices
“The gentleman that was working at 11am this Wednesday is so upbeat and friendly! I wish we had more people like him in customer service. I think his name was Cornelius (I couldn't get a good look at the name tag). Deserves a raise!”
“I was recently at the USPS in University Place and I am shocked to see this score. Everyone was super nice. Really. They were. What is up with the bad scores? We need to fix that.”
2:30 - 4:30PM 9:30AM - 1:30PM
9040 Reid St, Joint Base Lewis-McChord
Post Offices
“I’ve been in here a lot lately and I want to give a shout out to Faith. She is always so kind and helpful even if I’m not fully prepared when I show up. I got a receipt in the mail today that I forgot to leave with last time I was there. She went out of her way to send me the receipt in the mail.”
8:30AM - 4:30PM
202 Lyle St, Roy
Post Offices
“Yup this place used to be bad but over the last 2 yrs it has gotten 100% better. The mail and packages arent always on time, and I have seen the girls behind the counter work very hard to satisfy the customer.”
“I have always been treated courteously even if I did have to wait in line for a while. Its not the fault of the employees if people have unreasonabe requests or just problems that take a while to resolve.. Not everyones issues are simple. People should just have more patience. They should try to put themselves in the same place in their own job and ask themselves if theyve ever had a prob with a customer and had someone waiting and couldnt do anything about it but have them wait?”
“Have had my PO box here for over a year now, and have had great counter service and passport support. Luckily this is a low-volume location, so the generally low USPS staffing decisions doesn't create lines as much as other locations.”