United States Postal Service
Post Offices,
Shipping CentersHours:
202 Lyle St, Roy WA 98580 Hours
About United States Postal Service
The United States Postal Service is the only organization in the country to regularly deliver to every address, providing secure, reliable, and affordable delivery. While some reviews note inconsistent experiences at a local post office, positive feedback highlights specific instances of incredible customer service. This includes a postal worker who brings packages to the porch and staff who were nice enough to help customers even near closing time. Other reviews mention team members who solved a delivery dilemma with a priority package and hand-delivered it. However, some customers report negative interactions with other workers, describing them as rude or uncommunicative. Issues with mail handling, such as shoving items into boxes or insisting customers come to the counter for legitimate mail, are noted. There are also complaints about inaccurate online hours, leading to wasted trips. The location manages a high volume of mail and constantly innovates to improve customer experiences.
Most Recent Reviews
August 2025
Yup this place used to be bad but over the last 2 yrs it has gotten 100% better. The mail and packages arent always on time, and I have seen the girls behind the counter work very hard to satisfy the customer.
April 2025
So the mail lady with dark brown hair going atleast 55 on a 35 down our road i called left 2 messages no one got back to me why?
March 2025
I didn’t know that the place closed at noon on saturday and I was there like 3 minutes before and the lady was nice enough to help me out and a bunch more people after me. Thanks!
More Comments(101)
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- Roy, Washington
