United States Postal Service
Post Offices,
Shipping CentersHours:
202 Lyle St, Roy WA 98580 Hours
About United States Postal Service
The United States Postal Service is the only organization in the country to regularly deliver to every address, providing secure, reliable, and affordable delivery. While some reviews note inconsistent experiences at a local post office, positive feedback highlights specific instances of incredible customer service. This includes a postal worker who brings packages to the porch and staff who were nice enough to help customers even near closing time. Other reviews mention team members who solved a delivery dilemma with a priority package and hand-delivered it. However, some customers report negative interactions with other workers, describing them as rude or uncommunicative. Issues with mail handling, such as shoving items into boxes or insisting customers come to the counter for legitimate mail, are noted. There are also complaints about inaccurate online hours, leading to wasted trips. The location manages a high volume of mail and constantly innovates to improve customer experiences.
Most Recent Reviews
May 2026
Always get the last persons mail..but atleast they have a box to put it in
January 2026
A couple nice people, some rude. They need to hold packages for a couple days if delivery can't be attempted. We dont get usps mail service. We use a po box in McKenna (love them).
December 2025
The worst of any usps rude very unprofessional can tell there is no happiness in workers bare minimum of effort may be down right dishonest or incompetent
More Comments(113)
- Roy, Washington
