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“Josh and Kevin at the Duvall, WA Post Office are a "breath of fresh air" with their positive and helpful attitudes. Much better customer service than their predecessors. Josh always greets you with a smile, no matter how busy he is. They are also accurate and efficient workers. Thank you ! Keep up the good work.”
“The owners are very very nice. However I do wanna point out that if you want your package delivered in timely manner, there might be one day delay due to carrier picking up from this location. Their rate ideally should be the same as the other post office, but still could be a few dollars more expensive than the online price sometimes. Overall the experience wasn’t bad. Not many people there so you don’t have to wait in line (good choice for holiday seasons).”
“They went the extra mile to ensure my son got his FedEx package that was needed the same day, after FedEx failed to deliver it. We really appreciated their great customer service!”
“Huge shoutout to Manny and Aurelia! They were extremely friendly and helpful!
Made our visit smooth and efficient. No issues, highly recommend this location for any of your shipping needs.”
“I had to return to this store because I discovered that one of the Amazon returns I had dropped off had not been scanned into the system. I was concerned that my item was lost in the system, but Kyra went out of her way, patiently digging through the returns to find the missing item so I could get a refund. Her efforts saved me $140 today. Thank you!”
“Had to get a document notarized.
Visited Pony Express on 21st Jan 26 in the morning and the gentleman at the counter helped me with the notarrization quickly and also helped in scanning and sending to my email ID
Highly recommend Pony Express”
“Stopped by to ship a return, and they were super friendly and helpful! Such a quick trip without any hassle. I expected to go in, pack my items and pay, but it was all taken care of!! Will visit again!”
“Our Carnation post office is a town treasure. All of my experiences there have been pleasant. The fine folks there are always personable, efficient, and knowledgable. And patient with me! Sometimes i can be a bit dense, but i've encountered only kindness.”
“I have been going to this UPS for years now - to drop off packages, to print countless papers, and it has always been great. Great customer service, great service, etc. I recently went to drop off a package the other day to return it and the service was the best I have ever had. I have seen countless cycles of employees throughout the years, but UPS, this one is a star employee. Kushagra was his name, I think, but he provided stellar service in returning a package, and you should congratulate him on whatever platform UPS workers use to connect.”
8:30AM - 6:30PM
16625 Redmond Way Ste M, Redmond
Shipping Centers
“Platinum Standard Customer Service. I can’t thank Sandeep and crew enough. They actually stayed open, past their closing hours, to help us with documents due same day.
Now, that is what I call service!”
“Went in today to ship a package with a label already printed by their system. I asked about the address on my label, because it was, curiously, missing some of the address that I inputted. Robert helped me - he was very patient when I was asking lots of questions because it was concerning that part of the address isn't there. He did a great job at empathizing with my concern.
He explained that it's likely that all the info is in the system, but just didn't print out on the label (I found out that the printed address is actually secondary info - the bar code is what holds all the information). He looked it up, but their system in the store was unable to see the bar code info. He told me that I had to call fedex customer service and get that info from them.
Robert astutely observed that I was not jumping for joy at this news, and he did the best thing ever - he volunteered to call them and represent me. I can't tell you how much I appreciated his offer!! He talked to customer service with me there, and resolved the issue quickly - and yes, the barcode had the correct information. Robert is THE BEST, he totally made my day so much better!!”
“I made a passport appointment a month ago, showed up early, was seen early and Mei was awesome ! I got in and out in 15 minutes, including the photo ! Will come again in 10 years for my renewal !”
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“It's always a pleasure taking a trip to Valley Mail! I'm a mobile notary and trust them to handle all of my important loan packages. I've had to hold packages a few times and Carol is so great about making sure they are where they need to be. All the ladies here are super sweet and I especially love all their support for the LGBTQ community!”