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“The owners are very very nice. However I do wanna point out that if you want your package delivered in timely manner, there might be one day delay due to carrier picking up from this location. Their rate ideally should be the same as the other post office, but still could be a few dollars more expensive than the online price sometimes. Overall the experience wasn’t bad. Not many people there so you don’t have to wait in line (good choice for holiday seasons).”
“UPS Store 5427 has been a tremendous support to our growing business over the years. Vipul and his team are always professional, dependable, and helpful, and they consistently deliver great service. We appreciate their partnership and highly recommend them to anyone looking for a team they can count on!”
“Had to get a document notarized.
Visited Pony Express on 21st Jan 26 in the morning and the gentleman at the counter helped me with the notarrization quickly and also helped in scanning and sending to my email ID
Highly recommend Pony Express”
“Ms Sung Pak is a great owner and staff. I have been there twice mailing photos and goods, she was always patient and helped me find the best international mailing service. you can always trust her.
Aunt Park can speak Mandarin, English and Korean, and is very authentic. She will help me choose the best and most economical service every time. Her store can deliver cross-border logistics for all companies, and the speed is faster than Chinese logistics. It is highly recommended!”
“Stopped by on Sunday and was helped by the best FedEx employee Miriam. She was incredibly helpful and an incredible asset to FedEx. I was out of town and had to redirect my package for pickup for the first time. She went above and beyond making sure that my redirected package made it home. Will make sure I continue using FedEx over other carriers!”
“Platinum Standard Customer Service. I can’t thank Sandeep and crew enough. They actually stayed open, past their closing hours, to help us with documents due same day.
Now, that is what I call service!”
“Georgia Simpson, thank you so much for the great customer service and follow-up. I really appreciated your kindness, communication, and willingness to help during a stressful passport situation for my tenant. You made the experience so much easier, and it truly did not go unnoticed. Thank you again!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Place has improved since then. Packages are scanned faster, they have their packages more organised. Since my last review I've had one mail from another inbox scanned into mine but they caught the mistake before I picked up. No other issues.
The store was adding the party city section and my missing packages likely got mixed up in that transition in staff and inventory.
I also buy stationary here frequently for work.
Store staff are really helpful and nice.
------- old review --
I usually pick up packages here all the time. I used to have no issues when they had their pickups by the printing area. Ever since moving their pickups to front desk I have had issues:
1. Some staff not asking for ID consistently. This is a big security issue.
2. Unscanned items being left on the front desk, unsupervised.
3. Store is understaffed, front desk is almost consistently empty.
Currently I have 4 confirmed packages missing, and Staples response, from the Store Manager is that it's 'impossible'. I have attempted to pick these up 2 other times, and I have called for an update -- they are still missing. They are confirmed to be delivered, but nobody has checked the footage.
They should have arrived over 2 weeks ago. These are packages from 2 different providers, and 4 unique parcels. For one package to go missing -- sure, bad luck -- but 4? I can't get all of them resent to me. Fortunately one of them I can get resent but the rest are a lost cause.
I will be moving my mail elsewhere, Staples has lost my trust.”