LocalTel Communications has built a strong reputation for reliable service and excellent customer support. Serving customers since 2000, the company offers fiber optic internet, phone systems, and TV services. Customers appreciate the company's prompt and helpful responses, especially during outages or technical issues. Technicians and staff are praised for taking the time to assist, even with non-technical customers, ensuring issues are resolved quickly and efficiently. Many reviews highlight the professionalism and friendliness of the team, with staff members going above and beyond to help, whether it’s updating routers, setting up new equipment, or handling critical situations like phone system outages. The company’s services are considered dependable, with consistent internet performance and robust communication solutions, which have been especially valuable for businesses like funeral homes and multiple-location setups. Customers also commend LocalTel for follow-up calls to ensure satisfaction and for their quick response times. Overall, LocalTel Communications is viewed as a trustworthy provider that offers quality service, friendly support, and reliable connectivity, making it a preferred choice for both residential and business needs.
Not many choices for internet service. Be careful if you drop any portion of service. They bill you for a whole month for any unused portion of the month. No longer fell local.
March 2026
UPDATE: After I’m really grateful that Tracy and Don took the time to help me get my stuff squared away.
January 2026
Many kudos to Justin in tech support. Having spent almost two hours with me trying to fix an issue I was having with my email. Come to find out, I misunderstood one letter in a password, which was my fault, once we figured that out, the problem was solved in a couple minutes. Thanks for your patience Justin!
