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August 2025 by Aron
Friendly staff
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July 2025 by Tesfa Shenkute
Team was able to pack a large, fragile and awkwardly shaped item which made it safely across the country. Did a great job clearly answering my many questions as well. Highly recommend
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June 2025 by Angel Montejo
I had a great experience at UPS, thanks to Nick! He was incredibly knowledgeable, professional, and patient while helping me with a large number of items I needed to return. I truly appreciated how efficient and organized he was throughout the whole process. It made what could have been a stressful errand feel easy and smooth. Excellent customer service—thank you, Nick!
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May 2025 by Hyper Rox
Very polite staff. The young men and women here. Are precise. And handle packages with care. I appreciate coming to this location. The staff make it worth it.
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January 2025 by Charlie C.
Really simple. I went in there with my stuff and it was boxed and shipped carefully and courteously. The staff were very polite and took pride in what they did.
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September 2024 by TJ Kirsch
I’ve been a regular here for years. The employees are awesome! They are beyond courteous and helpful. The young man, who has been with them for years, (name?) is possibly the best service provider I have encountered in a long time. Keep up the good work.
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August 2024 by Ken E
The staff here have been personable over the years so I'm a little skeptical of the reviews with the long complaints. When I return packages, I print my own label. Nothing is free.
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August 2024 by Keith Bird
this used to be a first class well run store. It has been over three months since they've had a software issue with sending emails for Amazon returns for printing labels and stuff. It's a real joke either you're in business or you're not.
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June 2024 by Matthew Salerno
$3.50 for ONE black and white print … I.e printing a label…WOW
Update… Just got told that they were going to charge me for a single piece of tape on an Amazon return ??… Out of control… They obviously don’t care about the customers
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June 2024 by Amanda Salinas
Last 2 times I went here first the internet was out and this time they couldn't connect to their printers so I couldn't print out my labels both times or ship my package.
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June 2024 by Bre Brit
Message to the Owner:
A couple of days ago i went into your store to process an Amazon return. Usually if I can’t print out the label, I am able to email it and have it printed out there but that day your network was down and I was told I’d have to print it myself and come back or go to another location. That was a bummer but I didn’t mind because the lady was kind about it. Fast forward to tonight, I come in and the young man I usually get helped by, who’s always so kind, was busy with a customer. So I ended up getting help (if you want to call it that) from you, the owner.
You had a bad attitude from the start. But what was really upsetting is that I had not sealed my box and before I could ask if you had tape, you said: “you need to seal that box, it is not our responsibility, it is YOUR responsibility to bring your package in sealed.” I let you know I didn’t have tape and while you proceeded to turn and grab some you said: “you should have read the instructions.” and then handed me the tape.
I taped the box up and while I stood there waiting for you to scan the box and print out my receipt, you took your time and carried a conversation with your employee.
I was confused on why i was being treated that way and why rather than check for understanding about process or teach with empathy you automatically assumed negative intent with your rude/pointed comments.
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April 2024 by Tom Lyster
Very helpful employees; make returns to Amazon very easy.
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March 2024 by Mr. No Name
Was told they don't provide Notary services after 5:00PM but they close at 6:00PM... I had to waste an hour going to Lynwood to get a Notary and also ship it from another UPS location in Lynwood. Because the manager here is a prick. I would give zero stars if I could.
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February 2024 by Shay Tigner
Great service but EXPENSIVE
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February 2024 by Ice Cream
This UPS Store is always helpful, prompt, works with you to satisfy the customer. I have only good experiences here. They are organized and well stocked. Multiple services are available here. The workers and owners are personable. This location is convenient for shopping in nearby stores.
