Verizon Authorized Retailer in Edmonds, WA, Victra, strives to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have had positive experiences at the Edmonds Victra store. Evan, Joseph, and Ryan have been praised for their exceptional customer service. They are described as helpful, patient, and welcoming, especially when assisting customers with phone upgrades and addressing their questions and concerns. The store's staff is dedicated to ensuring a smooth and satisfactory experience for all customers, even during busy periods or technical difficulties. Overall, the Edmonds Victra store is highly recommended for its knowledgeable staff, wide product selection, and excellent customer service. Customers appreciate the store's efforts to provide a trustworthy and enjoyable shopping experience.
We are at the Verizon store now. The staff is super helpful and very knowledgeable and just helps save us a ton of money. We worked with Joseph and can’t complement him enough for what is typically a horrible experience.
May 2025
Excellent customer service. Joseph was professional, polite and made my upgrade go as smooth as possible.
April 2025
I looked at reviews of Verizon stores to make a purchase and landed at this store. Evan was very helpful and made the whole process easy.
