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“Cascade Wheel is fantastic! I had an urgent welding project for my parents, not wheel related. They took it on and did a brilliant job. And they were super friendly from start to finish. Thanks to you all!”
“Tire replaced from online order - appointment started and ended on time. Guys were super friendly and it looked like everyone was having a good time, listening to music, getting it done !”
“If you need tires or brakes, I recommend this place if you want the best workmanship in Washington, Call Scott one of the managers will take very good care of your car, truck or SUV.
I am a retired USN Mechanic and i work for Boeing as a Mechanic and I highly appreciate the Quality of work performed on many vehicles of mine.”
“Had a large scratch on my car - while fixing it they found work underneath was done incorrectly and fixed it as well. Communication and customer service were great. My car is better than before it was scratched! Cannot recommend this place enough!”
“They sold me a used tire that went flat after a couple weeks and they had no problem giving me another tire for free. They could have easily said we told you there was no warranty and made me buy another but they didn't. I am so appreciative for your customer service. Thanks guys!”
“I came in today for a slow leak and Lauren helped me. I had to replace my tires and she was very kind, helpful, thoroughly explained my options and was very patient with me while I decided which route to take. She is a hard worker and I was impressed seeing her work on my car; very efficient. She has a personality of gold and I hope that if and when I need to bring my car in again, that she is the one to help me. Thank you, Lauren!”
“Was having major issues with my F150 and want to call out the team at Les Schwab Kenmore. Team was great and very courteous. Special call out to Ian who I believe is the location manager, he went above and beyond taking care of me and helping me solve the issues and working with me. He made me feel a very valued customer!”
“Friendly and honest, will answer all questions straight forward. Went in during a fairly heavy rain snow mix day for a tire puncture was in and out within 30min or less. Highly recommend this shop... Getting my brakes done as well shortly.... My 1st go to choice from now on”
“Made my older Benz look new again!For the previous eight months my poor car sat under a cottonwood tree, all the while getting completely covered in sap and debris. I couldn't for the life of me get any of it to come off, but Advanced Auto Reconditioning got all of it off and made my paint look great! I didn't think my car could look this nice again. I never would have found them if not for Google, since they are hidden behind a dealership and not visible from the road.Do note that I swapped the front bumper and wheels the day before I dropped it off, but everything else was their handiwork.”
“I drove in on a tire that had a leaky valve stem, but no other damage. I had no appointment. The team had me back on the road with a new valve stem in less than an hour. The best part? They wouldn't charge me.”
“I had an oil change somewhere else which at the end of my service they made me sound like I'm this great wacko who had been driving with four ancient Flinstones' car tires. So afterwards, while passing by Discount Tire, I walked in to consult about my tread depth. I was assured that my tires were all still good and had a lot of lives left but one of them would need to be replaced in about 6-months or 2 years depending on how often/far I drive. The guy at the counter explained nicely to me the best way to get an appointment is to order the tire online, location-based, then make the appropriate appointment. Your appointment should be within 10 days after the purchase date. And he advised calling the store if I have a difficulty getting an appointment within that timeframe so they can help with earlier appointment. On their website, I found a quality All-Weather tire that I wanted at a great price. Wasn't too crazy about all the fees but that's to be expected everywhere else anyway. I arrived for my appointment, waited for my turn at the check-in counter, they took my keys and said that it should be ready in 30-minutes, 45-minutes max. You can check your progress anytime. When the installation was done (earlier than expected), I got a notification text. They gave me my key back and refused any tip. I was literally in and out. Easy peasy, pain-free. This pleasant experience echoed my previous experience with Discount Tire when I got a nail in my tire a little while ago. They patched it for free and I was on my merry way. You'll see a lot of customers looking bewildered and in disbelief when receiving their fantastic service and with no bill due. I mean honestly, in this day and age, it's borderline making us customers feel guilty like we're taking advantage of a good and honest business lol. The staff are always friendly, warm and all-around wholesome. I definitely would continue coming back here for my tire needs.”
“Great service. Kobo was super helpful. Used great communication when he broke the bad news to me that what I thought might be a free patch was not fixable, and told me my options for replacements. He’s very knowledgeable and was patient with all of my questions. Highly recommend him! Overall, a great tire shop. The service was quick and the waiting room was clean.”
“Fantastic experience, reasonable and good tires installed in less than 30 minutes. When I mentioned I wanted to keep my old tires they even went into the truck to get them back out after they were about to ship them off. Definitely coming back!”
“I brought my car in because it was making some scary metal on metal sounds when breaking and turning assuming I needed new breaks. I got the front two tires replaced and the breaks as well. The person that was working on my car said he took my car out to see if the sound went away and noticed another sound my car was making. It was making this horrible humming sound for like three years and I thought it was the transmission and was just kinda waiting until I couldn’t drive the car anymore. Well he actually diagnosed the sound for me without me even asking as the right front wheel bearing! It was so sweet that they solved this for me and they replaced it and for the first time in three years my car isn’t making any awful sounds! Seriously my hero. I feel dumb for not getting it looked at sooner when the fix for is was only around $300 instead of the thousands I thought I was going to have to pay. Everybody that works here is absolutely amazing and so sweet and I felt very cared for!! Highly recommend☺️”
“Just wanted to send the biggest thank you to these guys at Discount Tire. We were visiting the area from Canada when we discovered a razor blade in our tire. These guys were amazing and made sure we were back on the road safely. They went out of their way to find us a tire within our budget. A personal shout-out to Nathan for his great customer service and going above and beyond our expectations. If I could give you 10 stars, I would.”
“My low pressure tire warning came on and since I haven't added air to my tires in about 40 years and the car is pretty new to me I thought the best thing was to go and have a professional do it. I was there at 8 when they opened. Reception told me there was no wait and where to go . Annaliese was a ray of sunshine,so efficient and a great addition to the LS family. Thanks for offering this complimentary service and representing the PNW so well. Hope you're around for many more years.”
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
“So many good things to say...
1. Gave me lock-lugs with my wheels
2. Cool AM air nozzles
Agustin is the glue tbh. I call, this guy answers. We talk wheels, he knows my car and how the wheels will look... in-person experience gave me family vibes, I feel like I learned more by just standing there and listening...
My card got declined randomly, again Agustin saves the day with a venmo transfer. That's customer service ?
Please keep this shop alive”