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September 2023 by Christina D.
As we were heading to the Gorge our tire decided to pick up a nail. Other issues happened but Kevin and team helped us right away. Without their determination to get us back on the road we would have been stuck. Thank you for all your hard work. We appreciate it.
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July 2023 by Indigo Clark
Very kind and speedy work, got my car in same day with great prices!
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July 2023 by Mark Bartholome
We had an issue with our RV as we were driving through. They don’t normally service RVs. Yovany spent 20 minutes diagnosing our problem and pinpointed the issue. We didn’t have the time for them to service sadly. We were extremely appreciative of the effort and care. If this is how they treat random walk-in customers. I’d for sure schedule for any issue, very attentive garage.
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July 2023 by Renee Stouffer-Weddle
By far the absolute best experience I've ever had when dealing with an automotive shop! From start to finish I couldn't be happier.
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May 2023 by Thomas Schimdt
They worked on my brothers VW Van and did a great job. And even though he live in Cheney he said that when his VWs need work done on them he is taking them all the way to Ellensburg to get them fixed!
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April 2023 by Paul Beaudoin
Maybe a tad expensive but ever heard "get what you pay for"? Timely. Friendly. And they know their stuff. Friendly and helpful. More than willing to pay a bit more for the expertise.
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February 2023 by Oracle Daphne
This was the best service I've had in Ellensburg. They actually know what they are doing and are also incredibly kind and efficient and nice! They took care of my battery electrical component which is something 4 other mechanics in the area simply couldn't do. I was very impressed. Grateful too.Service: General repairs & maintenance
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January 2023 by John K.
My car broke down on my way from Walla Walla to Seattle. I got a tow into Ellensburg and after looking at reviews online I had the tow driver take me to Independent Auto Repair, and I'm glad I did. I got there very late in the day so they only had a few minutes to look at it. But the next morning they got on it and found a faulty O2 sensor, got it replaced and I was on my way again. Thanks so much for the fast friendly and reasonably priced service.
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December 2022 by jason golden
It took them a while because they were backed up a bit but they really bent over backwards for me in getting my van back on the road. They replaced the motor, then the distributor then the starter and it's running like a top now. I would definitely go back although I'm sure they hope to never see my van again. ?
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November 2022 by Kayla Gagen
While out on a roadtrip, my trucks oil pan gasket blew out, draining all the oil out of my truck. I pulled into independent Auto Repair after being turned away by two other places, and despite them having a full schedule, they took the time to fit me in, patch up my truck and get me back safely on the road. They provided outstanding service, and went above and beyond to help me out.
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November 2022 by Connie Wade
The absolute best! I've had them work on my car and also give solid advice on needed repairs and they haven't steered me wrong. Everyone at the shop is friendly and they do honest work at an affordable rate. I highly recommend Independent Automotive in Ellensburg.
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September 2022 by Karen B.
This place is awesome! The alternator in my older Isuzu went out at Thorpe gas station on July 3rd. The tow truck driver recommended this place and he was right. The part needed was in Yakima so on the morning of the 4th they drove there, brought it backed and installed it. We were back on the road in no time. They saved our 4th of July!
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September 2022 by Michael C.
These people identify problems very quickly and do great repair work. This is my business of choice for auto repair work in Ellensburg.
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August 2022 by Nick Matich
These guys helped us get back on the road again, all the way to Albuquerque. Had a major oil leak, and even though they were busy, we were driving again in two days time, and for a pretty good price too. Recommended, for sure.
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June 2022 by Conner Reed
I have had 3 of my Porsche's serviced here. 2017 Macan Base in for 60k mile servicing, excellent work done. 2012 Porsche Panamera 4 serviced for lower control arm replacement, excellent work. Finally, I had a very odd issue going on with my 2014 Porsche Cayman, and had the issue resolved. I always have spoke with Caleb. Caleb is extremely kind, does great work and is very knowledgeable when it comes to german vehicles. Being a Porsche owner in Ellensburg can be difficult as the nearest Porsche dealerships are in Spokane, Bellevue, and Fife. They always save me travel time and save me money. What's not to like about that? If you are a german/european car owner, I highly recommend giving them a shot.Services: Oil change
