Independent Auto Repair in Ellensburg is a highly recommended auto repair shop known for its exceptional customer service and trustworthy, dependable work. The team, led by Caleb, consistently provides first-class service, even going above and beyond to accommodate customers, such as fitting in emergency repairs on short notice. Customers praise the shop's flexible schedule, prompt responses, and reasonable pricing, with one customer describing the experience as turning a "high stress situation into an easy fix." The shop's friendly staff and adorable dogs add to the positive customer experience. Whether it's a routine maintenance check or an unexpected breakdown, Independent Auto Repair is the go-to choice for reliable and efficient auto repair services.
They got my car in faster than three other shops in town. Their diagnostic was 100$ instead of 195$ at other shops. Giovanni was nice and thorough to assess and fix my broken radiator/coolant leak. Don’t be afraid to go in as a woman they won’t try to upsale/scam you.
July 2026
Purpose of my transaction was to find someone local to partner with to complete scheduled maintenance on my RAV4. This worked pretty well so far.
December 2025
this shop made me feel really listened to and respected (as someone who doesn't know much about cars), and did a great job at answering all of my questions. it felt like they genuinely cared about my situation, and were very proactive about fixing our car -- a honda crv that's needed some TLC for a while now. highly recommend!
