Les Schwab Battery Center in Ellensburg is highly praised for its exceptional customer service and commitment to helping drivers in need. Many customers appreciate the old-school service style that prioritizes immediate assistance, reflecting a strong dedication to customer care. Reviews highlight instances where staff went above and beyond, such as diagnosing issues quickly and performing repairs at no charge, which left a lasting impression on visitors. The center is known for its respectful and courteous approach, even during busy times, ensuring that customers feel valued and taken care of. From diagnosing engine problems to fixing tires and performing alignments, the team handles various automotive issues efficiently. Customers have shared experiences of being accommodated promptly, even when they faced urgent situations while traveling. Overall, Les Schwab Battery Center in Ellensburg stands out as a reliable stop for tire services, brakes, and other vehicle needs, with a reputation for treating customers with kindness and respect. Many reviewers express a willingness to travel long distances to receive the quality service they have come to expect from this location, making it a trusted choice for automotive care.
These guys are great. Old school Les Schwab service, the way it used to be. Took really good care of us diagnosing a weird noise.
February 2025
I'm late posting this, so I'm not sure if Manuel still works here. But last year he went out of his way to help diagnose and fix an issue with my truck when my engine coolant light came on during a trip across the state. Saved me from a major headache.
June 2023
Thank you Jordan, Kurt and Hawk! You guys help us when we were in need and we appreciate your help! You went above and beyond and stayed late so we can continue our vacation! Amazing customer service and an friendly employees! Thank you again!