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February 2024 by Kelly Hart
Thank you for helping me replace a burnt out bulb!! I didn’t get the young man”s name but this kind of service will keep me coming back.?
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February 2024 by Craig Wies
They have had everything that I have ever needed so far.
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December 2023 by James Jennings
Best place for parts.
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March 2023 by Maggie Waltosz
Would give them a 0 if possible. I am not a corporate account. But to be almost ignored when entering. Went to North Bend NAPA today. Terry came out fixed my wiper blade. He knows what service is. This was second failed visit to Ellensburg NAPA. Same treatment as first time. And also last.. many other parts stores in town.
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February 2023 by Heather trokey
Great guys that work there and fair prices
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November 2022 by C Houlroyd
Always has a helpful staff, and very knowledgeable. Also a great selection of tools. Thanks guys!
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November 2022 by C H
Always has a helpful staff, and very knowledgeable. Also a great selection of tools. Thanks guys!
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October 2022 by Rasta Fari
Had everything I needed, staff is friendly and knowledgeable
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September 2022 by Brock Watson
Called from out of town to see if they had available parts and even though they didn’t have the parts? I was invited to come to their parking lot and they would assist me in every way that they could! I’m not from around here! I’m originally from Billings Montana and I’m gonna tell you right now you can’t find a better group of guys who make you feel at home! Hands down the best service I’ve ever received from a parts store! Not gonna lie probably even better than at home! Thank you guys for a great experience! Napa way to go with this crew!
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June 2022 by Crown Wealth
Had no work tools and no help from staff.
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April 2022 by Taylor Zickefoose
My experience inside the store was great. The person helping me was quick to help and share his knowledge. I also bought windshield wipers, and he asked if I needed help, which I declined. However, when I got outside and began changing the wipers, a different employee came up and, without asking, started changing my wipers for me. I would've liked the opportunity to decline his help (I was looking forward to putting my car back to rights). It made me wonder if he took over because I'm a girl and if he would've taken over had I been a guy? I like NAPA, overall, and my wipers are working great. I would've appreciated him asking before assuming I needed help.
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January 2022 by Paul Sadesky
Napa always has the part you need. If they don't have it, you don't need it. Seriously, they know vehicles and their knowledge is beyond looking up a part number like other chain auto part stores do.
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October 2021 by Maddie Hegg
I had a great customer service experience here, the employees are very helpful. Travis did a great job and made sure that I had everything that I needed! I would definitely recommend going here.
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October 2021 by Michael Marr
My family and I travel from Idaho. People are great and have a lot of good tools. If you travel from different city and are a DIYer, I recommend go there!
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August 2021 by Amber Baker
Awesome home town service! The guys in here go out of their way to help you! Thank you!
