NAPA Auto Parts - Heinrich Auto Parts is committed to providing quality auto parts and exceptional service to customers in the greater Ellensburg area. With options for curbside pickup, delivery, and in-store shopping, they make it easy for customers to get what they need. Reviews highlight the excellent customer service, with staff members offering help over the phone and assisting customers in finding and ordering parts. Many customers express appreciation for the friendly and knowledgeable staff who go the extra mile, such as helping with installations like windshield wipers. Even those from out of town feel welcomed, receiving assistance and support as if they were local. While most experiences are positive, one reviewer noted a desire for staff to ask before offering help with car repairs. Overall, NAPA Auto Parts - Heinrich Auto Parts is recognized for its helpful service, making it a go-to destination for automotive needs in the area.
Super knowledgeable guys in here. They’ll fix the mistakes Autozone makes. Sam went above and beyond to get me a specific part for my 68 ford.
May 2026
Ordered pads and rotors online and kid you not 10 min later they called to confirm they got the order and that it'd be ready in the morning. Believe the gentlemans name was Nathan
December 2025
Always my first stop for auto parts. Usually my only stop because they always have what i need
