NAPA Auto Parts - Heinrich Auto Parts is committed to providing quality auto parts and exceptional service to customers in the greater Ellensburg area. With options for curbside pickup, delivery, and in-store shopping, they make it easy for customers to get what they need. Reviews highlight the excellent customer service, with staff members offering help over the phone and assisting customers in finding and ordering parts. Many customers express appreciation for the friendly and knowledgeable staff who go the extra mile, such as helping with installations like windshield wipers. Even those from out of town feel welcomed, receiving assistance and support as if they were local. While most experiences are positive, one reviewer noted a desire for staff to ask before offering help with car repairs. Overall, NAPA Auto Parts - Heinrich Auto Parts is recognized for its helpful service, making it a go-to destination for automotive needs in the area.
Always my first stop for auto parts. Usually my only stop because they always have what i need
September 2025
Friendly knowledgeable counter people, if they don't have it in stock, generally can have it by next morning!
June 2025
Napa has always been my choice for auto parts and hydraulic hoses. It is also a good place for tools, hand tools, specialty tools, power tools, and a host of other good things. Some napas are better stocked than others. Generally, the older the place, the better stocked they are. This one had everything I needed this time.... read full comment
