AutoZone on Evergreen Way in Everett is described by customers as a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. The staff at this location receives consistent praise for being incredibly helpful, friendly, professional, and for going far above and beyond. Reviews highlight employees who are caring, patient, and willing to listen, providing amazing customer service experiences. Specific instances include staff performing a quick and easy battery check and swap, helping diagnose a vehicle problem by testing it outside, and taking extra time to ensure a customer left with a working part, even after closing hours. Customers report feeling that they are in great hands, with employees making efforts to educate them and ensure they are completely set up with what they need. This service has created forever customers who strongly recommend this AutoZone over competitors, noting that the team makes things go smoothly and hassle-free, far exceeding expectations.
Great staff. They didn't have an oddball paint I was looking for, but the clerk took his time with an internet search to find it. He didnt have to do tjis, but he did.
November 2025
Rhe guy helping us was great. We couldn't figure out the wipers. $150 down the drain so far. FML.
August 2025
Had to pop in for a battery for my kids car and even though they were pretty busy, everyone i interacted with during my visit was so helpful and very nice.
