Klein Honda, established in 1976, has been a trusted dealership in the community, serving areas like Everett, Seattle, and Bellevue. Known as the longest-owned and operated Honda dealership in Washington, Klein Honda emphasizes complete ownership satisfaction, offering a Lifetime Limited Powertrain Warranty on all new and HondaTrue Certified vehicles. Customers have reported a mix of experiences. While many appreciated the polite service and respectful treatment, particularly towards women, there have been concerns regarding vehicle reliability and service scheduling. One customer faced major issues shortly after purchasing a minivan, though the dealership responded positively by offering to service the vehicle. Another customer praised the quick and efficient repair of their Accord, highlighting the fast turnaround time. However, some reviews mentioned frustrations with the service scheduler, noting that appointments were made without necessary parts being available, leading to wasted time. Despite these hiccups, service advisors generally received positive feedback for their helpfulness. A standout employee, Brian Bugatti, garnered exceptional praise for his knowledge and dedication, making a significant impact on customer experiences. Overall, Klein Honda remains committed to improving service and ensuring customer satisfaction.
I always get my car serviced at Klein Honda. They are great!
December 2025
Service Department went above and beyond to fix our issue with the radar in our CRV.
December 2025
The best experience buying a car. I spent in the dealership 2 hours in total, including test drive. There were no surprises - I got the discount advertised on the website. Very professional and polite staff.
