-
October 2024 by 0ddman0ut
5/7 perfect score. Staff beats me (in magic). Commander night is always a good time with good people.
-
October 2024 by Tyler Elliott
Awesome friendly staff and great store!!
-
September 2024 by Benjamin Heinje
Free Commander nights, that's all i need to say. Oh and a good selection of games from every era, some old and memorable ones for me.
-
September 2024 by dum dum
Got all my favorite games here, everyone is very nice.
-
September 2024 by Chris N
Hey everyone, let me start off by saying Since the new owner took over back in November of last year the store has really become much more alive, the employees have a solid work ethic while also still hanging out and having in depth conversations with the customers that come in, as a local to this area this is the kind of store that you would want to go to buy games, TCG cards, and other assortments of things I highly recommend anyone come here and hang out and buy stuff.
The first time I came in the owner was still super nice to me and held a conversation with me despite an event that was being held near the courthouse and didn’t have much foot traffic during the time I went, after that first experience I knew that Next Level was a good place to hang out.
Even now when I can I like to pop in and hang out for an hour or two or until closing and talk to them, I have come to really admire the store and the employees that the Owner chose to watch his store.
I haven’t just purchased things from this store and made friends, I have actually had my switch lite serviced when the joysticks became very worn down, their Tech guy really knows what he’s doing and does it in a professional and efficient manner, he was able to swap out the sticks on my lite and the battery proficiently and professionally if you have any gaming device that needs repair or a tlc cleaning i highly recommend coming here fir that.
As i mentioned this store sells TCG’s from Magic the Gathering Cards en bulk, to Yu-Gi-Oh, Pokemon, and even Digimon as well as host game nights for everyone to stop in and battle or duel, they’re even a certified Yu-gi-oh retail store.
The other things that this new owner sells are Game guides, Dungeons and Dragons stuff, card sleeves, card boxes, mats, and even Gunpla/Gundam modes now.
Next Level Games really is a great place to come and feel safe as well as welcomed It has taken me a year to review Next Level as I had been wanting to analyze this business while also building a proper review just to exclaim how fun it is to be here.
this is strictly the review of a local guy in Everett who has found a place to hang out and be himself at; be sure to be respectful when you come as the people working here are still human and deserve respect as well.
-
August 2024 by Bobby Michajla
Great customer service! I bought an N64 console with two games. When I got home, I could not get it to work, although it was hooked up properly. Went back and they replaced it with another console even though they got the original one to work after a few tries. They were super helpful and actually care about taking care of their customers.
-
July 2024 by Cayanne Cooper
THEY DON'T CLEAN GAME SYSTEMS, even though they said 4 times that their repair guy would. My daughter went here a few days before her birthday, two weeks after losing her sweet 13 year old cat to cancer, and she paid $93 to get her Gamecube cleaned and repaired. They didn't clean it, even after she picked it up a second time. When they said it was ready, she walked down there and noticed it wasn't clean, so they apologized and said they would have him do it. She clarified she was paying for it to be cleaned inside and outside and repaired, and they said yes, they would. She left. Minutes later, they called and said he cleaned it, apologizing again. She picked it up, and they showed her the orange gunk she had showed them was gone, and said he used the air spray and got the dust out. She didn't look at it closer, just tired and wanted to get out of there at that point. She brought it home, and it's still filthy in the controller ports, the corners, and they same orange gunk from the outside that was cleaned, was still inside. IT WAS NOT TAKEN APART AND CLEANED. She paid $60 for the replacement part they had to order, and $25 for the so-called cleaning and repair, equalling to 90 before tax, excluding the $5 they took off in apology. I don't know what kind of monsters raised them, but we know what kind of monsters they are. We used to go there for several years, but not anymore after what they did to my daughter. She didn't deserve this. She is quiet and polite, and she was professional with them from the first day to the last, and they just wiped their feet all over that and were very unprofessional and used empty apologies and a meager $5 off. Take that to the next level, and give her a real apology. You lose, Next Level. GAME OVER. We are NEVER coming back. You might say, "Give them time, they'll come back eventually." NOPE!
-
May 2024 by Alex Potter
Cool store. They have a lot of stuff packed in a relatively smaller retail space, buts it’s organized well. Apparently the store was taken over by a new owner about a year ago, and he seems like an awesome guy. Knows his stuff and is very friendly. Employees are good too. Worth checking out if you’re looking for any retro games. Pricing is competitive and reasonable when you factor in shipping costs and the fact that you can inspect the games before you buy them. They have good return policies as well on consoles and games if any issues arise.
-
May 2024 by Brad Wilkins
You are greeted with enthusiasm upon entering the store. Cool atmosphere with a wide variety of old to modern entertainment. The owner has many gaming solutions available from the casual to hardcore gamers. NLG also purchases your well cared for consoles, games and more.
-
May 2024 by Danny Marks
Great place will definitely come back. Met the crew here and they’re all great guys.
Very helpful, Very friendly, very knowledgeable. If you’re looking to sell, they will make it easy on you. If you’re looking to buy, they probably have what you want and at a good price too. they buy for fair prices. Unlike some other stores
-
April 2024 by Liv Tsang
Great experience selling used games here. Very professional
-
February 2024 by Jacob Brown
Changed my review to 5 stars the new owner has really turned the place around and now its probably Ganna be my go to place for games at decent prices.
-
February 2024 by mayobanex vargas
New staff clean store great products!
-
February 2024 by Erik Osborne
The staff here is extremely helpful, full stop. Oh, yeah, and they have a great selection of used games, and they are a small business that supports other small businesses. I recommend checking this place out.
-
February 2024 by Jacob Dietz
Best prices around for used video games and the like. I have bought and sold NDS systems here a couple times, highly recommend. Very nice and polite people.
