Safeway at 7601 Evergreen Way in Everett, WA, offers a comprehensive and convenient grocery shopping experience. Customers can enjoy a bakery with customizable cakes and cupcakes, and a deli that provides a variety of party trays made to order. The store's pick-up service, Order Ahead, allows shoppers to place bakery orders online for quick pick-up. The produce department is filled with fresh fruits and vegetables, while the butcher-block features meats and seafood, including sushi at select locations. For added convenience, Safeway provides Grocery Delivery and DriveUp & Go™ options, saving customers time on their shopping trips. The floral department also offers exclusive products from Debi Lilly Design™. Despite these offerings, some customers have expressed concerns about the store's management and staff. Long checkout lines with limited cashiers can lead to wait times of 25 minutes or more. Employees sometimes appear overwhelmed and tired, reflecting broader community struggles with mental health, addiction, and economic hardship. On the positive side, many customers praise the friendly and helpful staff, especially in the bakery department, which is known for its kindness and quality service. The pharmacy staff has also been praised for their skill and gentle approach during Covid vaccinations. Overall, Safeway provides a wide range of grocery options with attentive service, though it faces challenges related to staffing and community issues.
Customer service is absolutely amazing! Thank you to the manager and staff at the Silver lake location!
July 2024
I like the workers at this Safeway. One time I got stuck behind an older person who had loads of special concerns in the transaction. I was so impressed with the checker, he was so patient and kind to her.
June 2024
I applaude the hard working and mostly smiling faces of almost all the Safeway associates.
