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June 2025 by Lizwi Shongwe
Oh yes hello I was met with ike at the Metro cell phone shop and I got an excellent service I'm sorted now they even gave me a credit for June
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June 2025 by Karina Castillo
Very nice service and the guys are so friendly !
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June 2025 by Jillian Young
Khalid and Malik were phenomenal to work with. They gave me the best deal for a new phone and service plan.
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June 2025 by William Ngige
Very good service
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June 2025 by Webb Walker
Great service.very attentive.
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June 2025 by Monica Mwaura
The service was very good ,the team was very knowledgeable and willing to help with any questions
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May 2025 by Sale Tinae
Metro in Federal way has got great customer service and will go above and beyond to meet your needs,thank you Mirza for providing us excellent š customer service.
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June 2024 by Juan Morales
Good customer service
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June 2024 by Mohammad Omar Atif
All staff is friendly especially Farhaan
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June 2024 by Dasha Pavlovich
Always had a nice visit here. This morning got a nasty. nasty Attitude from Alex this morning. He was useless and told me to call Customer service. Any questions I asked all I got was a nasty I don't know
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March 2024 by Kiarie John
Good service I got good deals
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March 2024 by Efrend tree t ewe rr Wes ewe r ewe t Dela Cerna
Got good deals good staff nice and clean store
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January 2024 by Atieno Nana
They told me that iPad was on offer and I paid for it ,after few days I saw my telephone bill has gone so high ,so when I called I was told that they are charging me for the iPad too. I didnāt want to take the iPad but they convinced me but my problem is they didnāt tell me that I will be paying every month for the iPad . iPad it instant and I thought I was done with it . When I called to check when is my bills due ,the guy who picked the call say he cannot help me because of security reason . Am done with metro itās time to go try other providers! They aināt helpful
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January 2024 by Sarah Wallace
Just a BUNCH of dudes standing around doing nothing (6+). When I asked them to unlock a phone so I can go to another carrier they refused but tried to sell me an unlocked one. Scummy place. Donāt recommend as yes, they ARE able to unlock IN STORE. They were just trying to find a way to get money out of me.
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January 2024 by Mr mr Mr
Store is very clean and all employees are friendly, professional,and greet me with a smile and acknowledge I am in the store not like other businesses Example X- finity. The only issue with Metro employees the ability to resolve issues with my phone. Some employees haven't been given training in correcting problems with my phone. I do know from experience the employees are eager to provide each customer with 100 percent satisfaction.
