Mud Bay is an independent pet supplies store with locations throughout the Pacific Northwest, including Olympia and Federal Way. It specializes in healthy pet food and supplements made with natural ingredients for dogs and cats. The store offers a wide selection of well-made dog and cat toys, supplies, and natural clay litter. Mud Bay also partners with select manufacturers to produce exclusive treats, toys, and supplies that are only available at Mud Bay or online. The staff are generally friendly, helpful, and eager to assist customers, providing great advice and a welcoming atmosphere. Many customers appreciate the knowledgeable and caring employees who take good care of pets and offer helpful service. The store also has a warm, friendly environment, with pet photos that customers enjoy. Some reviews mention that the shop is small and that staff can seem disinterested at times, but overall, Mud Bay is loved for its quality products and the genuine care shown by its team. It is considered a favorite pet store by many customers in the region.
Best pet store. Great prices. Amazing customer service
April 2026
Always greeted by friendly and knowledgeable. Staff, this Mudbay location has had the same friendly service that I expect from Mudbay. They are my go to for pet supplies.
April 2026
Mud bay had exactly the same fromm dog food I needed. I also picked up some treats and the lady at the counter gave me the discounted price even thow I forgot the tubaware at home
