O'Reilly Auto Parts in Federal Way, Washington, is known for its friendly and helpful staff who provide excellent customer service. Located at 34720 Pacific Highway South, this store offers a variety of parts, tools, and accessories, along with services like free battery testing and installation of wiper blades and bulbs. Customers appreciate the knowledgeable staff, who are always ready to assist, whether it's finding the right parts or explaining options like air cabin filters. The store also features a free Loaner Tool program. Many customers have shared positive experiences, highlighting how the team has gone above and beyond to help, especially during emergencies. With over 6,000 locations nationwide, O'Reilly Auto Parts aims to make car repairs easier for everyone.
Purchased new wipers and dude put them on for us no charge
May 2025
Shawn the manager was absolutely helpful and kind! He replaced my brake light and in the process saw my reverse light not working and helped me with that too! He was extremely busy but took time to help me this was amazing Customer Service! He actually cares about people. Thank you!
March 2025
They always come in clutch with tools and answers to our questions! The workers are always kind spirited!
