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“I have been with Public Storage since 2008, renting a garage size unit. I have been paying over $1000/no for a couple of years. I received a phone call from Kathy, the manager at my Public Storage facility, the other day stating she had been reviewing accounts. She realized how long I have been a good customer without late or missed payments and proceeded to tell me she got my cost decreased by $215. Of course, I thought it was a hoax, so asked if I would get this in writing. Sure enough! I received an official letter from the company advising my monthly payment had been decreased by that amount. Thanks you, Kathy, for taking care of your customers in a time when everything is going up!”
“Great customer service! Michael provided such outstanding customer service and was absolutely thorough. He made my visit and sign up process super easy. Thank you so much Michael.”
Open 24 hours
1017 S 344th St, Federal Way
Self Storage
“The movers are amazing! Friendly and professional. They meticulously packed everything and made sure all our furniture and boxes were placed I. The truck safely and securely. I definitely recommend using them!”
“This place is awesome. 24/7 gated access. Individually alarmed units.High bay units (14 feet). Unique place in King County. No other place like it in the county! Great neighbors and tight knit community!”
“I started doing business here 6 months to a year ago. It has become an extension of my moving company. We currently have 4 units with customers' things. Rates are competitive, the property is clean, and the on-site management is amazing!”
Open 24 hours
1017 S 344th St Suite C, Federal Way
Self Storage
“Rocky and Anthony really worked hard to make our move successful. They were polite, friendly and had a great attitude throughout the entire day. I would use Bekins again and would recommend them to my friends and family.”
“The manager was quite helpfull all , though we had to wait to sign up 15 min mgr was at another sight opening up,she was ausom my first contact with my phone was not so positive the operator was rude .I thought I could go up with cash and get a unit .she said I could not use a debit or credit card if she were to tell me your policy is no cash now it would not have been such a confrontation. This sight should have a card to give to your customers for unit and code No her fault may be they were out”
10AM - 6PM
35200 Pacific Hwy S, Federal Way
Self Storage
“From my initial phone call inquiring about the storage units I was treated with kindness and respect. I was surprised at how friendly and transparent the agent on the phone was regarding pricing etc.
When we went in to see our reserved unit we were welcomed with a smile and friendly service. The facility smelled good and clean. The unit was what we'd expected and we were pleased. It feels like a secure location and set-up.”
“Hi Douglas,
I just wanted to reach out and personally thank you for all your help. From start to finish, you made the whole storage process so much easier for me. I really appreciate your patience, especially when I had questions—you never made me feel rushed or like I was a bother.
Your kindness and professionalism truly made a difference, and I’m grateful for the smooth, stress-free experience you provided. Thank you again for everything.
Claudine Dougherty”
10AM - 6PM
35205 Pacific Hwy S, Federal Way
Self Storage
“David, was absolutely amazing,With all the help that he did for me. I have had a storage unit there for a while now,And i've had nothing but beyond perfect service. The storage units are secure and very clean. And I absolutely love the app that they use.
Thank you again,David for all of your help and for being understanding with my personal situation. ❤️”
“It would have been nice if I would have been shown how to lock my unit! That would have saved me time coming back to learn it in my own! I am
70 years old! That was the only problem!”
“The staff and facilities are fantastic. They have dollies available at the door and if you’re on the second floor there’s an elevator for you to use. I would highly recommend using them if you need a storage space.”
“The guy who helped me at the counter has been great the past two times. I think Jayden? And return was amazing with Mickinzie! She was super thorough and friendly! I worry about her standing behind trucks while the driver is asked to put it in reverse tho”
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“Always a great experience when going in and getting the help we need, Liz is the best and very reliable in the business and helpful, I would recommend this storage place as the best in federal way.”