U-Haul Storage of Ferndale offers a wide range of moving and storage solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage units. Customers can also access portable U-Box containers, Moving Help® services, hitch installations, and moving supplies such as boxes and propane. The location is highly praised for its excellent customer service and helpful staff. One customer highlighted the professionalism and kindness of the managers, describing them as supportive and friendly, and noted that the staff genuinely cares about their customers. The store owner, along with the assistant manager, was recognized for going above and beyond, working late and assisting with last-minute needs to make moving less stressful. The property is maintained very clean, with staff members like Jeremy ensuring everything stays in top condition. Customers also appreciated the quick and efficient assistance during moving day, especially when unexpected issues like trailer tire blowouts occurred, with emergency support being prompt and helpful. Savannah, in particular, was frequently mentioned for her amazing service, guiding customers through every step of their move, from truck selection to storage and packing supplies. Overall, U-Haul of Ferndale is known for its friendly, professional staff and reliable services that make the moving process easier and more manageable.
Savannah was very helpful, friendly, and efficient. As a woman, I sometimes feel uncomfortable in such settings, but they put me at ease. They made the rental process and equipment easy to understand in an approachable manner.
January 2026
This location is always ready and ive never had any issues.
December 2025
Just needed some boxes for a long distance move. Customer Service was spot on! I visited twice and experienced a helpful & pleasant vibe both times.
