I will have to vote with the horrible service crowd. I went to the branch to clear up a problem. They gave me a number to call in the PHILLIPINES! BUT WAIT: when I got home and called, they told me to go to my local branch! You can't make this stuff up.
June 2019
I went to make a payment with cash and my statement. They refused to take my money as I did not have my ID with me. What's wrong with cash.
April 2019
Since moving to this area I've had to visit the bank on multiple occasions to speak with bankers and I've had consistently positive experiences. From pulling up old banking records and wiring money to having temporary checks printed and asking general questions; I've only been met with helpful service.