Gig Harbor Automotive Service is a family-owned, AAA-approved repair facility in Gig Harbor known for its high-quality service and integrity. They offer an impressive 3-year/36,000-mile warranty on nearly all services, which is rare in the industry. Customers appreciate the professionalism of the staff, who are friendly and courteous, and the convenient shuttle service offered. The shop stands out for its transparent communication, providing customers with detailed reports and photos of work performed on their vehicles before pickup. Many reviews highlight the honesty and fairness of the pricing, with customers often expressing relief at not being upsold unnecessary repairs. The technicians are well-trained in the latest technologies and use only high-quality parts. Regular clients trust the shop for all their automotive needs, including specialized services for older vehicles. They commend the clean environment and the exceptional customer service, often describing it as among the best they have experienced. The business is busy, so customers are encouraged to book appointments in advance. Overall, Gig Harbor Automotive Service has built a solid reputation for reliability and integrity, making it a highly recommended choice for anyone seeking automotive care in the community.
Fast, helpful, and reasonably priced. I appreciate them!
August 2024
Customer service like years past. Courtesy with a smile, follow up and honest about cost. They offer ride back home and back to the shop. They diagnosed my Lexus and found everything in order. I appreciate the honesty, what do I know about car maintenance? I highly recommend Gig Harbor Automotive Service.
August 2024
The best service ever - we needed some oil and they helped us out straight away . Couldn't recommend higher
