Mattress Firm Gig Harbor West is committed to helping customers get the best sleep every night. Their Sleep Experts® undergo over 200 hours of training to provide personalized solutions, including mattresses, bedding, and essential accessories from top brands like Sealy, Tempur-Pedic, Serta, and Sleepys, all at great value. Customers praise the knowledgeable and helpful staff, such as Austin, who provides chill and laid-back assistance without pressure. Joe is described as professional and very knowledgeable, answering all questions. The sales representatives are said to offer a variety of options without pushing additional items, making the buying process easy and enjoyable. Despite a previous negative experience, one customer had an incredible experience with Austin, who was kind, courteous, and customer-service oriented, converting them back to Mattress Firm. Another customer had a very pleasant experience, with the staff showing every option until they found the perfect mattress.
Went in and the gentleman that helped us was very nice showed us just what we needed and got us the perfect mattress! I will definitely recommend the Gig Harbor Mattress Firm!!
October 2024
We got what we needed at Mattress Firm. Great help!
October 2024
Austin at Mattress Firm was incredibly helpful! Chill and laid back, no pressure, but very knowledgeable about different types of mattresses. I appreciated his input and ended up with an incredible mattress!
