NAPA Auto Parts in the Gig Harbor area is known for providing quality parts, professional tools, and car care products. The staff is experienced and helpful, offering excellent customer service and expert advice. Customers appreciate the quick assistance, especially in urgent situations like replacing a dead battery or installing wiper blades during a snowstorm. The store staff are friendly, knowledgeable, and willing to go the extra mile, even installing parts on the spot or melting ice off wiper hooks. NAPA Auto Parts also offers convenient options like Ship-to-Home and rewards programs to save money. Customers consistently mention the store’s helpfulness with a wide range of needs, from light bulbs and gloves to tools and accessories. Overall, the store is trusted for its reliable service, genuine kindness, and the ability to keep vehicles safe and running smoothly. It’s a local favorite for both everyday drivers and those working on projects.
Easy to order online and easy for pickup. Jim was very helpful trying to identify an incorrect Napa number I had for brake pads and took the time to look up potential items and provided suggestions so we can match up the brake pads and caliper. Very good service .
March 2026
I had bought a fuel filter from the Purdy Washington store and was treated very poorly. I brought the same fuel filter that was defective to the Gig Harbor location and AJ at the counter swapped me out with a brand new fuel filter, which is $173.00 in under 15 minutes. AJ should help the other location- 5 stars AJ
January 2026
They have a great staff and are super helpful. I hear they are under new management and it must be working well.
