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September 2025 by Leah Frazier
It takes about 15 minutes per person. So if you are 3rd in line, you are waiting 30minutes before you get to the front, and you are 45 minutes down for a quick RX pick up. The are understaffed and everything, including getting RX’s filled, takes longer than any pharmacy I have ever been too. They are nice, just terribly understaffed.
I moved to Safeway pharmacy after Bartells closed. I think I’ll have to transfer everything to Walgreens.
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September 2025 by Lisa Mueller
This pharmacy is under staffed. I always have to wait in a long line and only one person working the line.
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July 2025 by Isam Taylor
Great service and great prices 👍
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July 2025 by Gregory Sanders
Love, love, LOVE Safeway!!!!!!
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April 2025 by Melody Peterson
Hope you are not in a hurry for your meds... you'll be left hanging around for over an hour... And that's after the 3 texts I received telling me my meds were ready for pick up😒 really sad, as No One working there even cared!
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April 2025 by Rachel King
Terrible experience. Very slow and uncaring service.
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April 2024 by Jim Geppert
Used to be 5 star. I’ve been a loyal customer for years and all of the sudden service has been terrible. Do yourself a favor and find a loyal, to you, pharmacy.
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February 2024 by Michelle Padilla
They are super nice peopleThey have so much work put on them it's hard for them to keep upBut they are very helpful
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December 2023 by Daren Smurthwaite
Worst pharmacy in town. Slow, understaffed and never ready when they say it is.
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August 2023 by Kimberly Shaw
I rarely leave a one star review but people should be warned about this pharmacy. My prescriptions were messed up on occasion during the past three years but we stayed because it was convenient. Recently though, things have really gone downhill. This past prescription refill they only filled half. Then said the second half would be in on the following Monday. I got the text to come pick it up and when I arrived it wasn’t there. I was told I should call every time before coming in to pick up the prescription. They then said it would be in on Friday. Fast forward another week and called again and they still do not have it. They told us we could call around to other Safeways in the region to see if anyone else has it. We asked why they couldn’t do that and they said their system won’t let them. We called the local Albertsons and they found a second box of my medication and already have it delivered from another store in a single afternoon. I’m so grateful to the Albertsons in Gig Harbor. This is a medication that is dangerous to miss a dose and I have almost run out. I’m worried about the other customers who go to this pharmacy. I strongly recommend going elsewhere for safety reasons. I’m not sure what’s going on over there and I like to give the benefit of the doubt but it just isn’t safe to remain with them any longer. Btw, they charged my insurance for the entire prescription and it isn’t cheap!
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June 2023 by Erica Conklin
I have had repeated problems filling prescriptions at this pharmacy.
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April 2023 by Id M.
Where to begin? Extraordinarily long wait times. Often out of meds. Offering "free" COVID tests then tell you- we will bill your insurance. If no insurance they charge $13.00 for a test that the US govt has provided free to distribute!
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April 2023 by M Fane
Very helpful and friendly staff. People need to realize that when there is a shortage of some prescriptions drugs it’s not the pharmacy fault if they don’t have it in stock. Other than that they try hard to get the prescriptions off to you as soon as possible.
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April 2023 by Jon Neiswender
Not what it use to be. I don’t know if they were bought out or what but all the staff changed and service went down the tube. I changed to Amazon pharmacy. Much cheaper and delivered to my door.
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March 2023 by Gretchen Hawthorne
Worse pharmacy. Been going there 15 years, called today about my meds that were called in yesterday then they said they would be ready by 4pm, get there and were told they were out and weren't going to get that medication anymore! What kind of pharmacy doesnt get meds. Called another pharmacy and they have them, safeway said they were out, then they said they would be in on monday and then said they wont be getting them at all in the same conversation. We will be transferring all our meds to Olympic. These meds I cant just stop taking. Don't bother going there. They had the best pharmacist for a long time until he quit now they have a bunch of inadequate employees that could of easily told me they were out when I called 2 different times today. I'm not understanding how they can say they wont be getting a well know drug in anymore, makes no sense. I've been wanting to leave there for while because of really bad customer service and this was the final draw! I need to add this......we took my perscriptions over to Olympic pharmacy, now Safeway pharmacy worker said my insurance company would only pay for a 7 day supply instead of my month supply and that made no sense, I've been getting them for 15 years, so Olympic charged my insurance for the full month for only 12.00 and Safeway has been charging me way more! So be aware because I don't think anyone knows what they are doing and I guarentee more customers are be charged incorrectly. And to tell us 3 different answers, they dont have any, they wont get them until Monday, then they wont be carrying them ,all on the same visit is rediculous. And a couple people ahead of us got the same medication they said they didnt have. The new pharmacist was rude, said 3 different answers and we have always been treated nice there until the other pharmacist quit and the other helper quit too and both left to work at a better place. Now they are treating people like we are a inconvenience and dont care that if I run out of this medication get very sick. My husband switched to Olympic and I just made the switch today. Hope this helps everyone and be aware of overcharging and wrong information!
