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June 2025 by T\u0026T Cad
Excellent and very knowledgeable!
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June 2025 by Family Aberg
Quick, responsive service that was patient when I needed them to be
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June 2025 by REBEKAH TILLMAN
Went to the store knowing that they have a few people work there and was expecting to wait. Stood in the store for 10 minutes two people were working with others. They did not even acknowledge me by saying someone will be with you shortly. A woman came from the back office and stated loudly that she had to be on that meeting and went to work with a customer that was already being helped with associate. She too never acknowledged me that she would be with me. She went on to ignore my presence. I finally stared to walk out and the woman associate shouted that she would be with me and that she was just signing in. The customer service in that store is extremely poor . Associates should always acknowledge the customers by stating we will be with you shortly or let the customers know that the wait time may be a long wait. DO NOT IGNORE YOUR CUSTOMERS POOR SERVICE
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June 2025 by Debra Waite
Extremely helpful and knowledgeable.
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May 2025 by Karen Sturrock
The reviews at other Victra stores were mixed, but I was very pleased with my experience at Gig Harbor. Thank you so much Hector! A new phone and savings!
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May 2025 by Guy Cook
Holly was polite, patient, informative and helpful.
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May 2025 by Karen Knowle
Hector was very pleasant and knowledgeable.
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May 2025 by Dawn Morris
Hector was amazing. Answered all our questions. He was knowledgeable, patient, and charming. He couldn’t have made our upgrade any easier!
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July 2024 by Keirsten Phillips
Thank you Gabe ! You are a great asset to the Verizon team & you should be the example for others! Thank you for being thorough & patient! Thank you for breaking everything down , we walked away with no questions & felt confident & positive with our visit! Thank you for making our trip to the store wonderful & we will be back because it’s customer service like yours that keeps people coming back! You’re awesome!
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July 2024 by JOB3AR
This rating reflects only to the sales associate Gabe. He was very welcoming and patient the whole time making sure to explain in detail everything that was going on, he was more than helpful with the whole experience of setting up a new phone. Would recommend specifically asking for Gabe for any questions or help. Eva was the opposite, a week prior she was not very helpful nor inviting and the point of that visit was to cancel a line and ask questions , she didn’t even cancel the line.
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July 2024 by michael cordary
Gabe was fantastic
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July 2024 by nancy
Gabe was fabulous!
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July 2024 by Deborah Price
Gabe is great
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July 2024 by nicholas fotou
Great customer service. Gabe and the rest of the staff killed it.
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July 2024 by Adrian Santos
Gabe was very helpful. Got my phone activated and running smoothly.
