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“Made an appointment same day to get my screen fixed on my cell. Got there, and they told me that the repair guy was not in today. Taylor was very sincere, and looking to find a solution. He called the South center location, and got me in right away. I would have gave 5 stars, but I am pretty certain that they use inferior glass compared to what comes on a stock Samsung Ultra. I had a ton of micro scratches within days. Had my previous screen for 2 years without that type of wear. Taylor was a bright spot in a crap situation. Hard to find people that care about what they are doing. Keep it up Taylor it's hard to find genuine folks these days.”
“Came in needing a hose clamp and rear brake pads for my Elantra but didn't have much info to give the guys. They were able to help me find the right pads and hose clamp size.”
“I hate writing reviews. Usually only if things are really bad, but Anthony the manager at the sunset in Renton location and Robert from the Northeast 4th Street in Renton location gave me a hand up today. I got stranded due to a bad alternator and walked to the sunset location. Unfortunately they didn't have the alternator, but ne 4th st did. I explained the situation and Anthony said hold on! Called Robert and Robert said on my way. That saved me an hour of walking when I had to be at work already. I really appreciate what they did today. It's not offen when people go out of their way for you. So thanks to the both of those young men who are ahead of the game in my book!”
“Joe store manager is amazing! He helped me install my windshield wipers on my car, changed out the headlight bulbs and then saw an issue with the battery being wobbly because it was missing a screw, he secured it and sent me on my way! Such a great guy! Thank you Joe!”
“I have visited this store a couple times and the service is always great but today they went above and beyond and I wasn’t even buying anything. My car died in the intersection across the street from Oriellys. They noticed and sent 2 guys over with a portable jumper. My car started and immediately died again. One guy stayed and directed traffic in the rain because my hazards wouldn’t even flash. The other guy went and grabbed 2 guys from Grease Monkey and they came back and pushed me to safety in pouring down rain. I couldn’t be more thankful! It If I ever need anything for my car I will always go to Oriellys!”
“Went in to get my check engine code read and worked with a nice woman named cat not only gave me the codes but made sure I knew what the codes were for and what was the next best step with my knowledge and what they could provide!”
“Rebecca is absolutely fantastic! Every time I come in, she’s kind, professional, and incredibly helpful. She goes out of her way to make sure I get exactly what I need and always takes the time to answer questions without making me feel rushed. It’s clear she knows her stuff and genuinely cares about her customers. O’Reilly’s is lucky to have her — thanks for making every visit a great experience, Rebecca!”
“Friendly and helpful staff. Not crazy about their handicap parking as it's just a standard parking spot without any adjacent unloading spaces. I'm new to Washington so maybe this is acceptable here.”
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“Back in March 2024. I was road tripping through PNW with my friend and was heading back to Utah when my check engine light came one. O’Reilly was fast at assisting and diagnosing my cars issue and referring us to shops near by to get help. They made the situation easier to deal with. I high recommend this location!!”