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September 2023
Booked a car through Costco. Budget tried to say we didn’t return car and we showed them our receipts for returning the car repeatedly. They continued to say we didn’t return car. We called Costco and told them what was happening, within minutes whole problem resolved. Thank you Costco!
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April 2023
This is about a travel partner, not necessarily Costco. I have always had good service from Costco Travel . This time, I used Budget to rent a car. I will never recommend nor use that company again. They just sent me a $450 charge to vacuum pet hair! Stay away from Budget!
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January 2023
Booked a package to VegasNo agent told me I would be liable for an additional $360 for my stay-payable at hotel only. Unethical and incompetent.