Costco Tire Service Center in Issaquah is known for its excellent, friendly, and professional service. Customers appreciate the ability to book appointments online, which sometimes allows for same-day service despite the challenge of availability. The staff are dedicated and hardworking, consistently providing high-quality care. Notably, employees like Armando stand out for their honesty, diligence, and genuine concern for customers. He goes above and beyond to fix issues, follow up afterward, and ensure safety, demonstrating true commitment and expertise. Customers also commend John at the service desk for his fast, organized, and ethical customer service. He is attentive and helpful, even in busy times, and often goes the extra mile, such as assisting walk-in customers and providing honest advice about tire needs. One customer shared how John personally checked tire tread levels, saving them over $800 by only replacing the necessary tire instead of multiple ones, as suggested by other shops. This level of care and integrity is rare today. Additionally, team members like Eric and Parker receive praise for their great service and willingness to accommodate customers even after a flat tire. Overall, the business is highly regarded for its reliable service, trustworthy advice, and exceptional staff who prioritize customer satisfaction and safety. The team’s dedication makes Costco Tire Service Center a trusted location for tire and car needs in the area.
John at the tire service desk is impressive! He works fast, hard, organized, and doesn't stop prioritizing the guest experience even during a rush from delayed appointments. He deserves a raise!
July 2024
Eric, John and Parker are awesome! Great service from start to finish. They were able to squeeze me in after I had a flat tire.
June 2024
It seems this place is very busy. I gave my car in the morning and it wasn't done until just before closing. It was just a 15 minute task. If you have options to get your tire fixed elsewhere then better do that or you will find yourself waiting a long time.
