-
March 2024 by Sydney G.
I stopped by Dick's today to look for some new comfortable walking shoes. I found a pair I thought was cute and asked the nearest employee if I could try them on. She said "those? really? are you sure?" Very rude! I said yes I would like to try them on, do you have my size? She called another employee over and didn't say anything else to me. I think her name was Sandiaya, I don't quite remember. The other employee she called over was very helpful, but I didn't end up getting the shoes. I felt uncomfortable because the first girl was rude to me. I walked by her on my way out and she ignored me. I will be calling the store to complain tomorrow. She had a horrible attitude.
-
February 2024 by Peter Ciszewski
Checked.
-
February 2024 by Corbin Shannon-Garvey
They got rid of all their ammo
-
December 2023 by Rob W.
We shopped the Dick's in Issaquah, WA. We picked 3 items off the 'buy one and get two free' display rack. We were charged full price for all three. I called the number on my emailed receipt and spent a good half hour explaining the mistake. In the end, the folks on the other end of the call were unwilling or unable to refund the incorrect charges and maintained that we needed to contact the store. I did so and the person I spoke with was apologetic but said we needed to get to a store to make the charges right. We went to the store in Bellingham which was closest to our location at that time. We were informed that one of the items was not qualified for the deal. I told the individual that the item was on the same display rack as the other two items. He said it was likely a mistake made by employees at the Issaquah store. I replied that was not my problem, but he still refused to make good on the refund. I had him refund all three items and let him know that Dick's lost us permanently as customers. My only regret is that we did not return the other two items we purchased (over $500). Shopping fatigue had set in, and I did not want to look for the weight set at other retailers. True customer service would have been to credit the two less expensive items (16.99 ea). In the absence of that happening we will no longer patronize your stores. We will also share our misadventures with our friends and online. The emailed sales receipt also lacked a subtotal and sales tax amount.
-
December 2023 by Vera Catalan
Staff was great and helped me find exactly what I was looking for and answered my questions. Store was clean and customer service was good
-
December 2023 by Shannon Gray
Store is well kept and lots of folks ready to assist you.Seems though every time I go there is crime happening either inside store or parking lot. This particular time my car was surrounded by police cause there was two stolen cars. One next to nine and one directly behind mine.
-
November 2023 by WSL
Huge place, clean and service is great. Especially Nate who helped me with returns for a gift that didn’t fit.
-
October 2023 by Ana M.
I have always found what I was looking for here. Tennis shoes, and socks are the items I buy. They have very interesting things when you can't find them in other places or only online. What I like from here is that you can try things first. I think there isn't to many staff members to help so I have to walk yo find someone. They helped some. In fact, we made a purchase there for an item and then it was sent to us without a problem. Easy parking and the view while going out is very nice in fall.
-
August 2023 by B F
Took a little help from another customer to navigate the new shoe department setup. Once we figured it out, it was a pretty smooth process.
-
August 2023 by Keegan Davis
The employees are always super nice and helpful and the clothing is high quality
-
July 2023 by Suhaani Gulati
The place is clean and good. There are pretty sweet discounts and well. However there is limited staff and they are often seen talking to each other and not paying much attention. Otherwise it’s an amazing place to shop at!
-
July 2023 by Charla S.
DICK's sporting goods bike repair department is amazing. Chris is very knowledgeable and does a great job! You can tell he likes his work because he is so thorough!! I will never take my bike anywhere else- so happy with his attention to detail and making sure we were happy with his work. Thank you Chris!!
-
July 2023 by Game P.
Horrible delivery service. Been waiting 3 weeks for my package to come and it never did. I had to ask for a refund. I tried to talk to them but they would rather refund my money. DON'T buy from them
-
July 2023 by James Moneyhun
Great customer service today. All the staff was very helpful. They helped us find the shoes we needed and got us set up on a new bicycle for my daughter. Very friendly and informative!
-
July 2023 by thisismy name
The place is clean and good. There are pretty sweet discounts and well. However there is limited staff and they are often seen talking to each other and not paying much attention. Otherwise it’s an amazing place to shop at!
