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February 2024 by SayA
I came in for a new fish tanks plants and the plant here was looking unhealthy and dry. Do not recommend for aquatic plants.
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February 2024 by SHARIE M
I prefer to shop and this location the staff are awesome! Most of my pet products are purchased at Petco.
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February 2024 by Kimbrough Kendall
Amazing!! Always very helpful!
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February 2024 by Elizabeth Perger
Everyone was very friendly. With so many dogs and owners shopping (and there was a class taking place), it was fun!
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February 2024 by Dane Stokes
A wonderful young man helped us return a too feisty fish and get a replacement, he was so nice. Store is clean, and fish were super healthy.
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January 2024 by Adriana MacAdden
We had a great experience buying our daughter’s leopard gecko! The staff was extremely helpful, nice and knowledgeable! The store was really busy but they took the time to explain everything to us and made sure we had all the information and accessories we needed.
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January 2024 by Faina Silbermann
Excellent customer service with caring, helpful and very knowledgeable sales associates. Love shopping here for my pets.
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December 2023 by Makayla B.
Around two weeks ago, I purchased four fish, a tank and supplies. The girl who helped me was sweet and gave me a lot of advice on which fish that I could keep together. She did not tell me how to start up a new tank and unfortunately I lost three of the fish. I went back the next day for fish supplies and let them know that my three fish died, but I didn't want to get new ones because I wanted to work on the health of my tank. They gave me credit for those fish and I went on my way. Today I went back and saw the same girl and she told me that I should get a female beta because I currently have a female beta and they house well together. I went back to the tanks with my daughter, and while we were looking at the fish, a curly headed heavy set guy stepped in front of us. He said we were in his way. Not nicely at all--he was nowhere to be seen when we first approached the tanks. I asked for help getting a female beta. He asked me how big my tank was to which I told him it's 5 gallons and he said it wasn't big enough for two beta. Fish tanks are expensive and I felt it wasn't appropriate for him to tell me what size tank is suitable for the fish. He isn't a fish expert. I let him know the woman who helped me last time was here and I wanted her to help me. He then butted in again trying to tell me what I needed to do. Almost to the extent that he was saying I would not be getting a fish today-- but without saying it. I let him know I have done a lot of research and have gotten my fish tank healthy and felt it was time to add fish. I then said I didn't care if it was a beta or not. I just wanted another fish so that my fish had a friend. He proceeded to tell me that again my tank was too small, I've seen a lot more fish in smaller tanks than the one that I have. I wasn't trying to overcrowd my tank or stress the fish out. I just wanted two. Well-one today. They literally have 25 to 30 fish swimming around in a 10 gallon. I feel like if Petco really cared about the ongoing lifespan of their fish they would let people know all of the products needed for a fish tank in the beginning so I wouldn't have lost the first three that I had purchased. I wish I had gotten the guys name but that's why I have resorted to description but he wasn't kind and just seemed in a bad mood from the moment we had to interact saying we were in his way. I wish the first girl I've been working with was able to help me, she was sweet. My betta I picked out has adapted super well and I feel like my first betta is less bored/lonely. Female beta can be housed together. It's called a sorority!!!!
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December 2023 by Jesika Budnick
Super friendly staff full of info, but I have 3 cats, and that selection was very minimal. If you have a dog great place. 3/4 of the store is dog, and the rest is cat, bird, and other cute little critters
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December 2023 by Ana Alyse Kem
EXCELLENT!! All around! I was just given the most amazingly adorable "whites tree frog"? who I've named Ducky, and needed to get her some more crickets?? because my gosh does she love to eat!! Back to my experience here, i was greeted by not one but two extremely wonderful employees with such a very warm welcome as well as how my they be of assistance to me. I told the one employee I needed crickets for my ? abs he said he'd bag them up right away which he did so very promptly!? while I was taking a quick look around before heading up front my darling little 3 legged chihuahua / Italian greyhound mix sniffed his way to the fresh dog bone treats isle and like always, decides he's going to pick himself out a nice treat (which can take him a VERY LONG TIME mostly) ugh! Can you say "little dog ? problems" or what?! ♥︎ After choosing a bag of fresh pigs ears we proceed to check out, with my baby boy Griffey ? dragging his tasty treat along side him! Everyone oohed and awed at his adorablness and he was SO cute that he managed to get mommy a nice discount in the end!! This location is full of nothing but ⭐️the best of the best⭐️
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December 2023 by Connie S.
As Soon As I walked in, a young HS age clerk asked if I wanted anything. So Cust. Serv is great. But They had the wrong pic for a Parakeet. Boxes and Cart were Blocking both aisles leading to the Parakeet Supplies and Birds.
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November 2023 by Robert Sandblom
I ordered online for in store pick up and the order was transferred from the store I had specifically requested to a store more than an hours drive away because the products were reportedly not available at the store I had requested. When I showed up at the requested store, the order was not available, but I was able to find the specific products I had originally ordered, that were reportedly not available, and checked out. However, I could not transfer my original payment to the products I received, could not cancel the the online order and was charged for the products that had been sent to the distant store. I will be following up with Petco to receive reimbursement for the products I did not receive, but will be shopping elsewhere for pet products in the future.
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November 2023 by Kathy Judkins
A few months ago I had both of my dogs groomed at the Renton store with Angie. I need to do it again. Angie is fantastic. I used to use her at the Factoria location.
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October 2023 by Jeff Campbell
Great place, Great employees, great knowledge and great variety of products. These great folks also sincerely care about all creatures, even my hamster.
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October 2023 by Ryan Alvis
We love Petco. Nice staff. Good selection of stuff. Fun to look at the reptiles and critters.