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“If I could give Lorrie Ponn, at the Woodland WA post office 10 stars, I would. She was so nice, kind and helpful. You need more employees like her, and she deserves a raise!!”
“I have always had great customer service at this location! When I reported an issue with an empty opened envelope that was left in my box I was called the next day to address the problem. Recently when my appointment for passport renewal was cancelled, I received a call right way. When I went to the office as a walk-in I was received right away as well, even though the staff appeared to be uninformed of the cancellation. The staff have always been professional and nice to me and are doing their best, even though it appears that they are a bit under-staffed. Thank you for all you do!”
“I would give 5 stars, but it's pretty frustrating that there isn't a direct number to talk with the USPS that I know has my package. Going through the automated 1-800 number is so frustrating!! If I have a question only the staff at this specific location can answer... but I can't reach them because there isn't a direct number. ? not cool.”
“Thanks to Jessica for always being so helpful to me. Lately the employees here are great! You are appreciated!Cool, Historic building. Sometimes very long line. Kiosk usually not functional. (Kiosk was great around 7 years ago and a helpful option after business hours. Not reliable anymore).”
“Great experience receiving general delivery packages in my travels. Friendly, organized clerk who knew exactly where they were. Fast, efficient service- Recommended!”
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“I have had nothing but awesome experiences physically inside the office, calling, and with our mail delivery guy. Thanks everyone! Keep up the awesome customer service :)”