Baker Lumber Co, Inc. is a local hardware store that has been serving the community for many years. Customers appreciate the personalized service and the knowledgeable staff who are passionate about their work. The store is known for its competitive prices, even compared to larger chain stores, and the convenience of being able to drive into the warehouse to load up large items. While the overall experience at Baker Lumber is positive, with customers describing it as "pleasant" and the staff as "helpful," there have been some instances where the service was not up to par. Some customers have reported difficulties in communicating their needs over the phone, leading to confusion when they arrived at the store. However, these seem to be isolated incidents, and the majority of customers are satisfied with the level of service they receive. Baker Lumber's commitment to the local community is also a point of pride for many customers, who appreciate the family-owned business's involvement in the area. Overall, Baker Lumber Co, Inc. is a well-regarded hardware store that provides a personalized shopping experience for its customers.
I've always received good customer service at Baker, even when I'm only putting in a small order. Their prices are comparable to or better than big box stores on many items, and the staff is knowledgeable—something you don’t often find at those large stores.
December 2023
Awesome local hardware and lumber store and they know their stuff! So glad to have found this store
August 2023
Home town store nice not having to rely on big box store. Good people all are local and care about their customers. ¡!!!!!! Why should I have to say more than I want to.
